Pegasystems Announces Speakers At PegaVISION 2000; Industry Leaders Convene to Share eCRM Expertise

CAMBRIDGE, Mass., Nov. 29, 2000 — Pegasystems (NASDAQ: PEGA) today announced the speaker line-up for its annual user's conference PegaVISION 2000: "Discovering Tomorrow's Solutions Today," on Dec. 3–5, 2000 at the Contemporary Resort at Walt Disney World in Orlando, Fla. The conference will provide Pegasystems' customers and strategic partners with compelling sessions and hands-on tutorials by top executives in customer relationship management, such as Alan Trefler, founder and CEO, Pegasystems Inc. and Daniel Burrus, founder and CEO, Burrus Research Associates, Inc. to best capitalize on their CRM investment. Some of the industry's top analysts, from GartnerGroup; Forrester Research and TowerGroup will also be presenting at PegaVISION 2000.

In conjunction with PegaVISION 2000, Pegasystems will also be holding PegaFORUM 2000, an invitation-only executive event focused on using business rules to maximize customer value. Appropriately themed, The Rules of the Future, PegaFORUM 2000 will spotlight how to stay ahead of ever-changing technology trends while delivering differentiated value to customers. Held on the first day of PegaVISION 2000, PegaFORUM 2000 will offer actionable advice to make the most of the trends that characterize the evolving world of eBusiness. Speakers at PegaFORUM 2000 include: Dr. James Canton, president of the Institute for Global Futures and renowned technology futurist; Charles Knadler, director of IT Strategy and Planning at America Online; Jeff Glynn, executive vice president of Community Banking at Riggs Bank; Thomas Koulopoulos, president of The Delphi Group and author of Smart Things to Know About Knowledge Management; Alan Trefler, founder and CEO of Pegasystems.

"PegaFORUM is a unique opportunity to hear from several, well-known industry thought-leaders on how to leverage best-practices to deliver the ultimate value to customers. We'll be able to show how rules-based solutions can best take advantage of technology advances," said Trefler.

In addition, PegaVISION 2000 has an extensive line-up of sponsors. They are Carreker Corporation; CGI Group Inc.; Acxiom Corporation; Hewlett-Packard Company; Sun Microsystems, Inc.; PSINet Consulting Solutions; SYSTOR AG; BroadVision, Inc.; First Data Resources; Cognizant Technology Solutions; Minolta Corporation; Tower Technology; Informix Software; and PFPC Inc. As well as supporting the event, several PegaVISION sponsors are also participating via labs or presenting at the conference. A number of Pegasystems' customers will also be presenting at PegaVISION 2000, including: Sears Roebuck & Co., American International Group, Barclays Bank, Blue Cross Blue Shield of Massachusetts, and The Chase Manhattan Bank.

"Customer needs are constantly evolving, and it's essential to be able to apply your business rules to meet the specific needs of your customers. We're looking forward to demonstrating our expertise in rules technology and how it is applied to our CRM software at PegaVISION 2000," said Trefler.

For more information about PegaVISION 2000 or to register, call 617-374-9600 or visit

Forward-Looking Statements

Certain statements contained in this press release may be construed as "forward-looking statements" as defined in the Private Securities Litigation Reform Act of 1995. These statements involve various risks and uncertainties, which could cause the Company's actual results to differ from those expressed in such forward-looking statements. These risks and uncertainties include the impact of pending litigation and regulatory proceedings, material weaknesses in the Company's financial control environment, difficulty in predicting the completion of product implementations and consequently the timing of revenue recognition, the inability to attract and retain key employees, reliance on key third-party relationships, management of the Company's growth and other risks and uncertainties. Further information regarding these and other factors which could cause the Company's actual results to differ materially from any forward-looking statements contained in this press release is contained in the Company's 1999 annual report on Form 10-K/A on file with the Securities and Exchange Commission.

About Pegasystems

Pegasystems (NASDAQ: PEGA) develops strategic applications for marketing, sales, service, and operations. Pega’s applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega’s Global 3000 customers include many of the world’s most sophisticated and successful enterprises. Pega’s applications, available in the cloud or on-premises, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients’ strategic business needs. Pega’s clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use, and global scale. For more information, please visit us at

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The information contained in this press release is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release and timing of any features or functionality described remains at the sole discretion of Pegasystems, Pegasystems specifically disclaims any liability with respect to this information.


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Pegasystems Inc.
One Rogers St.
Cambridge, MA 02142
Phone +1 617-374-9600
Fax +1 617-374-9620