Pegasystems Announces PegaVISION 2000: Annual User's Conference to Drive Customer Relationship Management Industry Knowledge

CAMBRIDGE, Mass., Oct. 23, 2000 — Pegasystems (NASDAQ: PEGA), a leading provider of rules-based, Internet-architected electronic Customer Relationship Management (eCRM) software and solutions, today announced that it is holding PegaVISION 2000: "Discovering Tomorrow's Solutions Today," its annual user's conference on December 3–5, 2000 at the Contemporary Resort at Walt Disney World in Orlando, Florida. The conference will provide Pegasystems' customers and strategic partners with compelling sessions and hands-on tutorials on how to maximize their current implementations of Pegasystems' eCRM solutions, as well as on how to leverage new Pegasystems' technology for even more advanced and sophisticated customer service solutions.

Attendees of PegaVISION 2000 will:

  • Learn valuable techniques and proven strategies for maximizing use of Pegasystems' solutions

  • Explore the evolution of Pegasystems technology on-stage at the 2000 production of Solutions Theater

  • Survey over 25 planned stations featuring the newest Pegasystems solutions for customer service and business process automation at PegaLAB

  • Exchange ideas with industry experts, as well as other Pegasystems customers and partners from around the world
  • Network with Pegasystems' strategic partners at the Business Partner Fair

"PegaVISION 2000 is a compelling opportunity for global business leaders to come together and explore the Pegasystems' vision of using rules-based technology to capture and automate your business' unique best practices for customer support," said Alan Trefler, chairman and CEO, Pegasystems. "Today, eBusiness is changing the face of CRM, requiring integrated service across multiple channels, more efficiency with less cost and new, effective ways of leveraging customer information. At PegaVISION 2000, attendees will have a chance to hear first-hand from our customers about how they are using the Pegasystems' eCRM solutions to meet these challenges."

For more information about PegaVISION 2000 or to register, call 617-374-9600 or visit

Forward-Looking Statements

Certain statements contained in this press release may be construed as "forward-looking statements" as defined in the Private Securities Litigation Reform Act of 1995. These statements involve various risks and uncertainties, which could cause the Company's actual results to differ from those expressed in such forward-looking statements. These risks and uncertainties include the impact of pending litigation and regulatory proceedings, material weaknesses in the Company's financial control environment, difficulty in predicting the completion of product implementations and consequently the timing of revenue recognition, the inability to attract and retain key employees, reliance on key third-party relationships, management of the Company's growth and other risks and uncertainties. Further information regarding these and other factors which could cause the Company's actual results to differ materially from any forward-looking statements contained in this press release is contained in the Company's 1999 annual report on Form 10-K/A on file with the Securities and Exchange Commission.

About Pegasystems

Pegasystems (NASDAQ: PEGA) develops strategic applications for marketing, sales, service, and operations. Pega’s applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega’s Global 3000 customers include many of the world’s most sophisticated and successful enterprises. Pega’s applications, available in the cloud or on-premises, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients’ strategic business needs. Pega’s clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use, and global scale. For more information, please visit us at

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The information contained in this press release is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release and timing of any features or functionality described remains at the sole discretion of Pegasystems, Pegasystems specifically disclaims any liability with respect to this information.


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Media Contacts

Lisa Pintchman Rogers
VP, Corporate Communications
[email protected]
+1 617-866-6022

North America:
Sean Audet
Director, Corporate Communications
[email protected]
+1 617-528-5230

Ilena Ryan
Sr. Manager, Public Relations
[email protected]
+1 617-866-6722

Joanna Richardson
Director, Corporate Communications
[email protected]
+44 (0) 118 9651 660

Jon Brigden
PR & Communications Manager
[email protected]
+44 (0) 118 9398 584

Pegasystems Inc.
One Rogers St.
Cambridge, MA 02142
Phone +1 617-374-9600
Fax +1 617-374-9620