Pegasystems, ANICO Honored With Intelligent Enterprise's 12th Annual RealWare Award

CAMBRIDGE, Mass., Dec. 9, 2004 — Pegasystems Inc. (NASDAQ: PEGA), a leading provider of smart, rules-driven business process management (BPM) software, today announced that they and customer American National Insurance Company (ANICO) of Galveston, Texas, have been jointly recognized by Intelligent Enterprise for "Best BPM Application" in the magazine's 2004 RealWare Awards.

The award honors outstanding customer IT applications that meet strategic business objectives and deliver return on investment. By implementing Pegasystems, ANICO was able to deliver on its philosophy of making the customer its first priority. In addition, the implementation helped the company realize significant growth in new business, avoid staff increases, eliminate redundant work processes and more intelligently drive outbound marketing campaigns.

According to the magazine, the RealWare program celebrates "what's real": applications and systems that are bringing back benefits to their organizations today. RealWare highlights the essential partnerships between IT solution providers, their customers, and service and system integration providers. The winners appeared in the December 1, 2004 issue of Intelligent Enterprise, also currently available online at

In announcing the awards, Intelligent Enterprise editor David Stodder commented, "This program recognizes outstanding customer IT applications that meet strategic business objectives and deliver return on investment.... Each of these exceptional applications tells us a great deal about where IT is succeeding in meeting the objectives of business leadership."

About Intelligent Enterprise

Intelligent Enterprise is the only IT publication focused exclusively on the most critical issue in business today: unlocking the value of collected information for competitive advantage. Intelligent Enterprise shows business and technology professionals how to plan, deploy, and manage the strategic applications their companies depend on to improve decision making, optimize business performance, and maximize the value of customer relationships. Published 18 times per year, Intelligent Enterprise provides comprehensive coverage of the technologies and practices that promote the collection, storage, analysis and distribution of business information. Approximately 100,000 IT and business professionals read Intelligent Enterprise.

About Pegasystems

Pegasystems (NASDAQ: PEGA) develops strategic applications for marketing, sales, service, and operations. Pega’s applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega’s Global 3000 customers include many of the world’s most sophisticated and successful enterprises. Pega’s applications, available in the cloud or on-premises, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients’ strategic business needs. Pega’s clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use, and global scale. For more information, please visit us at

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The information contained in this press release is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release and timing of any features or functionality described remains at the sole discretion of Pegasystems, Pegasystems specifically disclaims any liability with respect to this information.


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Pegasystems Inc.
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Cambridge, MA 02142
Phone +1 617-374-9600
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