Pegasystems and Systor Sign Strategic Alliance Agreement

CAMBRIDGE, Mass., Sept. 13, 2000 — Pegasystems (NASDAQ: PEGA), a leading provider of rules-based, Internet-architected electronic Customer Relationship Management (eCRM) solutions, today announced that it has signed an Alliance Agreement with Systor AG, a leading systems integrator based in Switzerland and Germany. As a result of this agreement, Systor is now a licensed value-added reseller of Pegasystems' eCRM and workflow automation solutions. Pegasystems and Systor have already worked successfully on a number of projects at one of Switzerland's leading banking organizations.

The alliance agreement brings together Pegasystems' proven technology with Systor's technical and systems integration skills. Systor is already equipped and trained to provide a range of services to Pegasystems' clients, including: IT consultancy, hardware procurement, systems implementation and ongoing support. The two companies are working closely together to recruit and train an ever-growing number of sales and professional services staff to meet an increasing demand for its solutions.

"We are delighted to have forged a relationship with Pegasystems, a recognized leader in the field of rules-based eCRM solutions," said Felix Aeschlimann, Member of the Executive Board, Systor AG. "Our alliance will leverage the enormous market potential within the European financial services industry and underscore our commitment to delivering more comprehensive services to customers."

"The alliance agreement takes our relationship to a new level and positions Systor as a leading vendor and integrator of Pegasystems' solutions," said David Wells, vice president, North American and European services, Pegasystems. "The alliance will enable us to win and deliver against future opportunities. Systor has tremendous IT competency and will further extend the reach of Pegasystems' rules based eCRM solutions within the German-speaking markets and throughout Europe."

About Systor

Systor is a major vendor-independent European IT general contractor. More than 2,000 business and IT specialists provide intersectoral solutions and services, with a particular focus on e-business and the financial services industry: in Switzerland, Germany, the UK and the USA. Customers benefit in every case from its broad range of products and services, greater vertical integration in production and fast time-to-market. From business consulting, integration and implementation right up to functional outsourcing, Systor covers the entire IT services value chain. Customers can count on its significant implementation power, years of experience in the industry and specialized know-how. The Systor Group is owned by UBS Capital, which specializes in private equity management. For more information, please refer to our Website (oudated link removed)

Forward-Looking Statements

Certain statements contained in this press release may be construed as "forward-looking statements" as defined in the Private Securities Litigation Reform Act of 1995. These statements involve various risks and uncertainties which could cause the Company's actual results to differ from those expressed in such forward-looking statements. These risks and uncertainties include the impact of pending litigation and regulatory proceedings, material weaknesses in the Company's financial control environment, difficulty in predicting the completion of product implementations and consequently the timing of revenue recognition, the inability to attract and retain key employees, reliance on key third-party relationships, management of the Company's growth and other risks and uncertainties. Further information regarding these and other factors which could cause the Company's actual results to differ materially from any forward-looking statements contained in this press release is contained in the Company's 1999 annual report on Form 10-K/A on file with the Securities and Exchange Commission.

About Pegasystems

Pegasystems (NASDAQ: PEGA) develops strategic applications for marketing, sales, service, and operations. Pega’s applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega’s Global 3000 customers include many of the world’s most sophisticated and successful enterprises. Pega’s applications, available in the cloud or on-premises, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients’ strategic business needs. Pega’s clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use, and global scale. For more information, please visit us at

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The information contained in this press release is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release and timing of any features or functionality described remains at the sole discretion of Pegasystems, Pegasystems specifically disclaims any liability with respect to this information.


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Pegasystems Inc.
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