Pegasystems and Capgemini Announce Expanded Global Alliance

CAMBRIDGE, MA and PARIS – December 8,
2009 –
Pegasystems Inc. (NASDAQ: PEGA), the leader in
Business Process Management (BPM) software solutions, and
Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing
services, today announced an expanded global alliance to provide business
process services and solutions to drive transformation projects for Capgemini
clients.  This best-in-class combination
of Pegasystems’ industry leading BPM solution and Capgemini’s full scope of
consulting and IT services is expected to help clients transform business
processes to drive greater efficiencies and improve customer service.     

Capgemini and Pegasystems will now
offer full end-to-end, global business process management solutions from
upfront consulting, through deployment and ongoing services, fostering the
business agility necessary to meet ongoing change requirements. The two
companies have worked together for over three years in financial services,
insurance and other industries in both North America and Europe.

As part of
the alliance,
Pegasystems’ industry-specific framework solutions will be included in BPM
services from Capgemini in the Customer Service, Financial Services, Insurance,
Healthcare, and other markets. This combination of BPM services and solutions is
expected to significantly increase business agility through controlled
migration, which enables clients to leverage legacy applications and existing
investments with new functionality in order to efficiently and effectively
Build for Change®. Pegasystems and Capgemini will also provide consulting and
delivery resources, full training and enablement, and support for establishing
client BPM Centers of Excellence (COEs). 

“Our clients look to Capgemini to bring them
innovative solutions with measurable return on investment for their business
issues. Pegasystems has played a significant role in some of our major global
projects and has helped deliver high value with rapid and measurable ROI,”
said Vikrant Karnik, Vice President and
Global Partner Portfolio Executive at Capgemini. “This new step is expected to
allow us to expand the footprint of this partnership across multiple
disciplines and sectors. As a platinum-level global partner with Pegasystems,
Capgemini will have the ability to offer more innovative service offerings and
best-in-class solutions around Pegasystems business process management

John Barone, Managing Director,
Global Strategic Alliances at Pegasystems, said: “We are excited to be working at an expanded level with Capgemini to
drive business process transformation with significant business returns for
some of the world’s leading organizations. This combination of Capgemini’s world-class
consulting and technology services with Pegasystems’ best-in-class BPM
technology will enable organizations to Build for Change and attain the agility
required to meet their global business demands.”


Capgemini, one of the world's foremost providers of
consulting, technology and outsourcing services, enables its clients to
transform and perform through technologies. Capgemini provides its clients with
insights and capabilities that boost their freedom to achieve superior results
through a unique way of working, the Collaborative Business Experience. The
Group relies on its global delivery model called Rightshore®, which
aims to get the right balance of the best talent from multiple locations,
working as one team to create and deliver the optimum solution for clients.
Present in more than 30 countries, Capgemini reported 2008 global revenues of
EUR 8.7 billion (approximately USD $12.74 billion) and employs 90,000 people

More information is available at

Rightshore® is a trademark belonging to Capgemini.

About Pegasystems

Pegasystems (NASDAQ: PEGA) develops strategic applications for marketing, sales, service, and operations. Pega’s applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega’s Global 3000 customers include many of the world’s most sophisticated and successful enterprises. Pega’s applications, available in the cloud or on-premises, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients’ strategic business needs. Pega’s clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use, and global scale. For more information, please visit us at

All trademarks are the property of their respective owners.

The information contained in this press release is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release and timing of any features or functionality described remains at the sole discretion of Pegasystems, Pegasystems specifically disclaims any liability with respect to this information.


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Phone +1 617-374-9600
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