Pegasystems Achieves Highest Technology and Execution Rankings in Ovum Decision Matrix for Business Process Management

Report underlines the appeal of Pega 7 to the business community and unified platform as core strengths.

CAMBRIDGE, Mass. – March 5, 2014Pegasystems Inc. (NASDAQ: PEGA) today announced it is a “Market Leader” and received the top rankings in the “Ovum Decision Matrix: Selecting a Business Process Management Solution, 2014.” Pegasystems was identified as such out of an evaluation of 7 BPMS vendors in the report.

According to Ovum, the “Market Leaders” category represents the leading solutions they “believe are worthy of a place on most technology selection shortlists. The vendor has established a commanding

market position with a product that is widely accepted as best-of-breed.”1

For technology assessment, Pegasystems received top rankings for process modelling and design, simulation, runtime process management, analytics and BPM-specific deployment. For execution, it received top rankings for maturity, interoperability, and innovation.

Ovum stressed Pega 7’s relevance to the business user in their report, “By capturing business goals and strategies, high-level case-management milestones, customer engagement strategies, and policies and processes, the aim is for the Pega 7 platform to deliver the strategic goals of the business. This makes the Pega solution appealing to the business community.”1

Ovum also highlighted Pegasystems’ “single unified platform with one code base,”1 commenting that “Pega 7 was built from the ground up, and Pegasystems remains a committed pure-play vendor in the marketplace, with an extensive ecosystem of partners to continue that commitment.”1

“We appreciate the perspective that the Ovum analysts have taken in this year’s report, especially reminding their clients that to succeed in BPM, you need as much ‘art’ as you do ‘engineering,’” said Alan Trefler, Founder and CEO of Pegasystems. “It takes consensus, leadership, empathy, and strong communication across groups within an organization to transform the business into a digital enterprise that can best engage customers and simplify operations. Our commitment to client success means we take this seriously. That is why we have invested, and continue to invest, in on our online community, user conferences, online video-based training, and in our active partner support system that now includes over 14,000 trained partner associates.”

About Ovum Decision Matrix

The Ovum Decision Matrix compares the leading solutions in major enterprise and industry-specific technology categories and greatly reduces the time and risk involved in product and service procurement. Ovum has a tested and proven set of deliverables that help IT managers make the right decision in a timely manner. The Ovum Decision Matrix is complemented by an interactive tool that enables you to personalize the comparison for your own organization.

[1]  OVUM, “Ovum Decision Matrix: Selecting a Business Process Management Solution, 2014” Publication Date: 12 Feb 2014 Authors: Gary Barnett and Maxine Holt, Report code: EI024-000001

Supporting Resources:

To access a complimentary copy of the “Ovum Decision Matrix: Selecting a Business Process Management Solution, 2014” report from OVUM, please click here.

About OVUM

Ovum provides clients with independent and objective analysis that enables them to make better business and technology decisions. Our research draws upon over 400,000 interviews a year with business and technology, telecoms and sourcing decision-makers, giving Ovum and our clients unparalleled insight not only into business requirements but also the technology that organisations must support. Ovum is an Informa business.

About Pegasystems

Pegasystems (NASDAQ: PEGA) develops strategic applications for marketing, sales, service, and operations. Pega’s applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega’s Global 3000 customers include many of the world’s most sophisticated and successful enterprises. Pega’s applications, available in the cloud or on-premises, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients’ strategic business needs. Pega’s clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use, and global scale. For more information, please visit us at

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The information contained in this press release is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release and timing of any features or functionality described remains at the sole discretion of Pegasystems, Pegasystems specifically disclaims any liability with respect to this information.


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