Independent Research Firm Recognizes Pegasystems as a Leader in Human-Centric Business Process Management for Banking and Investments

CAMBRIDGE, Mass. – August __, 2007Pegasystems (NASDAQ: PEGA), a leader in Business Process Management (BPM), today announced that Forrester Research has recognized Pegasystems as a market leader in the August 2007 report, The Forrester Wave™: Human-Centric BPMS For Banking and Investments, Q3 2007.  Earlier this month Forrester also recognized Pegasystems as a Leader in The Forrester Wave™: Human-Centric BPMS for Java Platforms, Q3 2007.  Pegasystems received the highest score in eleven of the categories reported on, ranging from product architecture, banking and investments leadership, planned enhancements for financial service institutions to process execution, monitoring and management.
Pegasystems’ SmartBPM® Suite has enabled companies like HSBC, CompuCredit and BB&T to automate complex, changing business processes, giving business people and IT departments the ability to use best processes across the enterprise and outperform their competition. In particular, SmartBPM helps companies gain new business and more effectively manage relationships with customers.  Pegasystems’ BPM solution also supports a global enterprise-wide servicing backbone and controls risk, fraud and compliance.
The new Forrester report notes that “having spent more than more than 24 years working with banking and investments clients, Pegasystems now offers very comprehensive process frameworks and pre-built processes specifically for the industry. Its very large customer base in banking originated with its rules and workflow expertise and serves it well in today’s market.” The report continues, “Pegasystems leverages banking customers on its leadership councils, ensuring that it is meeting their needs, and Pegasystems consistently makes enhancements that benefit the financial services industry.”
Pegasystems CEO and founder, Alan Trefler commented, "We are extremely proud to be recognized by Forrester as a human-centric BPM leader in complex and dynamic industries such as insurance and now in banking and investments.  We believe this also reflects well on our many financial services customers around the world who have built incredibly innovative and agile solutions using our frameworks as a starting point."

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About Pegasystems

Pegasystems (NASDAQ: PEGA) develops strategic applications for marketing, sales, service, and operations. Pega’s applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega’s Global 3000 customers include many of the world’s most sophisticated and successful enterprises. Pega’s applications, available in the cloud or on-premises, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients’ strategic business needs. Pega’s clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use, and global scale. For more information, please visit us at

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