CSC Selects Pegasystems Technology to Help Modernize North Carolina’s Medicaid Management Information System

CAMBRIDGE, MA – June 3, 2009Pegasystems Inc., (NASDAQ: PEGA), the leader in Business Process Management (BPM) software solutions, today announced that CSC (NYSE: CSC) has selected Pegasystems’ Build for Change® technology to provide critical system functions to the new Medicaid Management Information System (MMIS) for North Carolina’s Department of Health and Human Services. Pegasystems’ technology will provide the ability to respond quickly to legislative and programmatic changes, and improve service to North Carolina’s Medicaid recipients and providers.  The North Carolina MMIS will provide claims processing, automated workflow, standardized reporting and analytics, and a secure Web portal for use by providers in performing claims entry and eligibility verification.

“We selected Pegasystems because of its BPM technology and proven healthcare framework, which will help us to provide North Carolina with a more agile system,” said Thomas P. Anderson, president of CSC’s North American Public Sector Civil and Health Services group. “Today’s technology can deliver measurable improvements such as overall efficiency, cost containment and better customer service. It is critical that our state agencies have access to the latest leading technology so they can help improve programs that service our citizens.”

In addition, the North Carolina MMIS will include service processes for providers, tailored service interactions, work automation for improved efficiencies, enhanced scripting to guide manual work and improve quality, and rapid development of ongoing service enhancements. 

“CSC is a leader in IT services for the healthcare industry and we are pleased to have been chosen by them for such an important public service program,” said Elizabeth Hart, senior director, Healthcare Solutions for Pegasystems.  “CSC has a vision for North Carolina’s MMIS that will benefit the citizens served by the North Carolina DHHS.  CSC brings a wealth of experience that will make the transition from the legacy system to the new, improved one seamless, and Pegasystems is proud to contribute technology to help make this vision a reality.”

About CSC

CSC is a global leader in providing technology-enabled solutions and services through three primary lines of business. These include Business Solutions & Services, Managed Services Sector and the North American Public Sector. CSC’s advanced capabilities include systems design and integration, information technology and business process outsourcing, applications software development, Web and application hosting, mission support and management consulting. Headquartered in Falls Church, Va., CSC has approximately 92,000 employees and reported revenue of $16.74 billion for the 12 months ended April 3, 2009. For more information, visit the company’s Website at

About Pegasystems

Pegasystems (NASDAQ: PEGA) develops strategic applications for marketing, sales, service, and operations. Pega’s applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega’s Global 3000 customers include many of the world’s most sophisticated and successful enterprises. Pega’s applications, available in the cloud or on-premises, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients’ strategic business needs. Pega’s clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use, and global scale. For more information, please visit us at

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The information contained in this press release is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release and timing of any features or functionality described remains at the sole discretion of Pegasystems, Pegasystems specifically disclaims any liability with respect to this information.


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