ADVISORY/Pegasystems to Exhibit At ICCM-West

WHO:    Pegasystems (NASDAQ: PEGA), a leading provider of
        rules-based, smart business process management software.

WHAT:   Pegasystems will be exhibiting at International Call Center
        Management Conference and Exposition, a premier conference
        for call center and customer management professionals.

WHEN:   November 17-19, 2003.

WHERE:  Visit Pegasystems in Booth # H2 at the Century Plaza Hotel
        in Los Angeles, CA.

WHY:    Through product demonstrations, Pegasystems will show how it
        leverages its business process management technology platform
        to provide a smart, process-oriented customer interaction
        management solution to help increase first call resolution,
        help reduce servicing costs, and help provide a consistently
        great customer service experience.

About Pegasystems

Pegasystems (NASDAQ: PEGA) develops strategic applications for marketing, sales, service, and operations. Pega’s applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega’s Global 3000 customers include many of the world’s most sophisticated and successful enterprises. Pega’s applications, available in the cloud or on-premises, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients’ strategic business needs. Pega’s clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use, and global scale. For more information, please visit us at

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The information contained in this press release is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release and timing of any features or functionality described remains at the sole discretion of Pegasystems, Pegasystems specifically disclaims any liability with respect to this information.


Press Kit


Media Contacts

Lisa Pintchman Rogers
VP, Corporate Communications
[email protected]
+1 617-866-6022

North America:
Sean Audet
Director, Corporate Communications
[email protected]
+1 617-528-5230

Ilena Ryan
Sr. Manager, Public Relations
[email protected]
+1 617-866-6722

Joanna Richardson
Director, Corporate Communications
[email protected]
+44 (0) 118 9651 660

Jon Brigden
PR & Communications Manager
[email protected]
+44 (0) 118 9398 584

Pegasystems Inc.
One Rogers St.
Cambridge, MA 02142
Phone +1 617-374-9600
Fax +1 617-374-9620