ADVISORY: Pegasystems to Participate in the BCBS Customer Contact Center Conference

Apr. 2, 2002 —

    WHO: Pegasystems (NASDAQ: PEGA), a leading software company that provides rules-driven process automation technology and multi-channel service and support solutions to enhance Customer Relationship Management (CRM) strategies.

    WHAT: 2002 Blue Cross Blue Shield (BCBS) Customer Contact Conference.

    WHEN: April 7th–10th, 2002.

    WHERE: Pegasystems will be exhibiting in Booth #7 and is scheduled to present "A Year in the Life of a Call Center — A CRM Success Story," with Blue Cross Blue Shield of Massachusetts at the Sheraton El Conquistador in Tucson, AZ. Pegasystems is also hosting a poolside reception on Tuesday, April 9th from 6:00–8:00 p.m.

    WHY: Attendees will see a demonstration of PegaMEMBER SERVICES and learn how organizations can increase operational efficiency by standardizing and automating many common business processes.

About Pegasystems

Pegasystems (NASDAQ: PEGA) develops strategic applications for marketing, sales, service, and operations. Pega’s applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega’s Global 3000 customers include many of the world’s most sophisticated and successful enterprises. Pega’s applications, available in the cloud or on-premises, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients’ strategic business needs. Pega’s clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use, and global scale. For more information, please visit us at

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The information contained in this press release is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release and timing of any features or functionality described remains at the sole discretion of Pegasystems, Pegasystems specifically disclaims any liability with respect to this information.


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Media Contacts

Lisa Pintchman Rogers
VP, Corporate Communications
[email protected]
+1 617-866-6022

North America:
Sean Audet
Director, Corporate Communications
[email protected]
+1 617-528-5230

Ilena Ryan
Sr. Manager, Public Relations
[email protected]
+1 617-866-6722

Joanna Richardson
Director, Corporate Communications
[email protected]
+44 (0) 118 9651 660

Jon Brigden
PR & Communications Manager
[email protected]
+44 (0) 118 9398 584

Pegasystems Inc.
One Rogers St.
Cambridge, MA 02142
Phone +1 617-374-9600
Fax +1 617-374-9620