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Media Coverage

Newsworthy is an understatement. Our industry-leading solutions help the world's largest companies build applications engineered for the future.

| TechWire

Pega Launches Free App To Help Clients Track COVID-19 Employee Exposure

| The Wall Street Journal

What Office Life Might Look Like in the Year 2030

| Forbes

Pega Is Showing Companies How To Put Empathy Into Their Workflows

| InnovationS-i

Pega’s Nobu Wantanabe discusses how Japanese companies are using Pega Infinity for digital transformation

| Customer First

Pega’s Peter van der Putten explains that consumers are coming around to the idea of using bots, but still expect empathetic, human-like responses

| Forbes

Happy, well-equipped employees lead to happy customers, according to Pega research

| Les Echos

Pega’s Jeff Nicholson explains common customer engagement friction points and trends for 2020 at the Customer Engagement Summit in Paris

| Ladders

Pega’s Tom Libretto explains the need for empathy in marketing in a 2020 predictions article

| CFO Dive

Pega’s Ken Stillwell discusses 2020 merger and acquisition trends and shares his thoughts on what makes a successful M&A

| Raconteur

Pega’s Robin Collyer comments on the positive impact empathetic AI can have on customer experiences

| Marconomy

Pega’s Kay Knoche shares three pain points that slow down one-to-one marketing and explains how organizations can overcome them

| MarTech Today

Pega’s Matt Nolan explains the differences between AI and machine learning while warning marketers of industry hype

| Marketing Land

Pega’s Matt Nolan warns marketers of getting caught up in the hype and buzzwords when investing in a new solution

| COMK

French professionals want to increase client centricity, according to Pega survey

| Le Mag IT

Pega’s approach to RPA explained at CES Paris

| Emerce

Pega’s Rob Walker explains how AI may impact businesses in the year ahead

| Chefburo

Pega predicts the top trends for AI

| Relation Client Mag

Pega survey finds that a majority of professionals want their organizations to become more customer-centric

| InfoDSI

Pega research finds that over 50 percent of French professionals want to be more customer-centric

| L' informaticien

Pega’s CES Paris provides insight into Pega’s expansion of Cloud Choice and the strategy for 2020

| it-daily,net

Pega shares anticipated AI trends for this year

| Banking Transformed

Alan Trefler shares his perspective on the state of the banking industry from a technology perspective and the challenges of embracing new business models

| KE Next

Pega’s Kay Knoche explains that confidence in and understanding of AI will increase in 2020

| ITProPortal

Pega’s Rob Walker discusses the value of integrating empathy into AI to help build trust in the technology

| Electronic Health Reporter

Pega’s Kelli Bravo comments on the impending impact of two major changes to the industry: the growing consumerism of healthcare and regulatory change

| Trend Report

Pega's Carsten Rust explains the benefits of microjourneys and how the right approach can be crucial to success

| ERP-Infos

Work environments may be impacted by robots, virtual assistants, and AI according to Pega research

| Healthcare Business Today

Pega’s Kelli Bravo shares how healthcare will evolve with AI in 2020