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Media Coverage

Newsworthy is an understatement. Our industry-leading solutions help the world's largest companies build applications engineered for the future.

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| Customer Talk

Weak communication in the crisis damages customer confidence

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| Intelligent Data Centres

Experts discuss managing data explosion as Digital Transformation takes hold

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| Forbes

The Role Of Childcare In Helping Women Reclaim Pre-COVID Workplace Gains

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| Customer First

Pega survey finds that businesses were unprepared to handle customer needs during the COVID-19 pandemic

| Customer Talk

Pega’s Don Schuerman explains that post-COVID-19, digital transformation is no longer just ‘nice to have,’ it’s essential

| Emerce

Companies overestimated their digital readiness before the pandemic

| Dutch IT-Channel

Pega’s Derk-Jan Brand spoke about the impact the pandemic has had on customer engagement

| Intelligent Data Centres

Pega’s Don Schuerman covers how the pandemic accelerated digital transformation and has led to an increase in customer data

| IT Brief AU

Pega named a Leader in the Gartner Magic Quadrant for CRM Customer Engagement Center for 11 th consecutive year

| Forbes

Pega’s Adriana Bokel Herde comments on the role of childcare in working women’s lives today, especially during the pandemic

| CIOReview

Pega’s Suman Reddy comments on the importance of AI, blockchain, automation, and IoT

| Forbes

Highlights from PegaWorld iNspire: keynote presentations, breakout sessions, the announcement of Pega Process Fabric, and the future of digital transformation and customer service

| iTWire

Pega’s Rob Walker discusses ethical AI and provides real-world examples of when ethics and AI intersect

| Diginomica

Pega client Rabobank shares how they are using predictive analytics and machine learning to personalize multichannel customer service

| Diginomica

Pega client HSBC discusses how Pega technology enhanced their customer experiences at

| IT Finanzmagazin

Pega explains RPA alone doesn’t meet the standard of agility and flexibility needed today

| Dutch IT-Channel

Pega’s Derk-Jan Brand comments on customer engagement trends

| Which-50

Alan Trefler explains that companies need to radically rethink customer engagement for real digital transformation

| IT Social

Pega launches Pega Process Fabric to unify customer experience tools and strengthen collaboration between employees and bots

| siliconANGLE

Pega’s Don Schuerman discusses customer engagement, empathy, and Pega Process Fabric after PegaWorld iNspire

| Executive-People

Pega welcomes Hayden Stafford, President of Global Client Engagement

| CRN India

Pega’s Suman Reddy discusses how Pega India is strategizing a return to the office after Covid-19

| The Cube

Pega’s Don Schuerman joins industry influencers for a PegaWorld iNspire aftershow discussing the importance of a strong customer engagement platform, Pega Process Fabric, and the role of empathy in...

| Enterprise Times

Pega Process Fabric aims to connect disparate applications and has the power to accelerate innovation
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| Finextra

Pega’s Steve Morgan discusses current challenges for banks and how they can make lending and advisory capabilities more agile

| Emerce

Pega’s Don Schuerman explains how technology finds a way forward amidst the Covid-19 crisis

| ComputerWeekly

Google explains how Pega technology helped them manage their influx of requests due to Covid-19 at PegaWorld iNspire

| Diginomica

Pega client Aflac discusses digital transformation success during PegaWorld iNspire
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