Media Coverage

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| Forbes

Pegasystems CEO Alan Trefler Shares How A Childhood Job Of Restoring Antiques Helped Him Become A Billionaire

| CEO Magazine

What open banking really means for business leaders

| BAI Banking Strategies

Customer experience meets your excellence: How to edge out the competition

| Forbes

Alan Trefler shares Pega’s history and company culture, and explains the importance of taking pride in your work

| The Future Shapers

Pega clients Deutsche Telekom, Digital Credit Union, and Telenet discuss what successful digital transformation looks like at PegaWorld

| Digital Health Age

Pega’s Peter Ford discusses the need to improve the quality of care within the UK’s NHS through the appropriate use of technology

| TechTarget

Pega’s approach to digital process automation explained alongside robotic process automation

| Customer Talk

Pega’s Dr. Rob Walker announces the customer empathy advisor and shares Pega’s views on the lack of empathy in customer interactions

| Tech Target

Pega RPA named among 12 software vendors to consider when organizations are ready to automate mundane tasks

| Enterprise Times

Pega’s Peter van der Putten explains the reasoning behind empathetic AI and recent Pega research unveiled at PegaWorld

| Enterprise Times

Pega’s Peter van der Putten comments on his PegaWorld breakout session, the logic behind empathetic AI, and recent Pega research on attitudes surrounding AI

| Small Business Trends

Influencer Sam Charrington discusses the biggest AI misconceptions and highlights from Dr. Rob Walker's PegaWorld keynote

| CustomerThink

Pega clients discuss the driving force behind their digital transformations and key factors for success

| ComputerWeekly

Pega clients DAK and Siemens comment on their improved efficiency and profitability in this recap of PegaWorld and the evolution of Pega Infinity

| Adrian Swinscoe

Pega’s Dr. Rob Walker discusses empathetic artificial intelligence and Customer Empathy Advisor

| CustomerThink

At PegaWorld, Shep Hyken discussed five ways to eliminate friction in customer experiences

| Verdict

At PegaWorld, Pega’s Dr. Rob Walker brings heart to artificial intelligence

| Which-50

Pega client CBA shares how Pega is helping them create exceptional customer experiences through its digital transformation

| iTWire

Pega client Commonwealth Bank of Australia shares how Pega drives their customer conversations

| iTWire

At PegaWorld, HSBC Australia explains how they use Pega’s omnichannel messaging to build relationships with their customers

| itnews

National Australia Bank shares how Pega bots are improving workflows and customer service

| Minter Dial

At PegaWorld, Dr. Rob Walker highlights customer empathy and overcoming customer mistrust

| itnews

Pega client Optus shares insights from building a universal workflow at PegaWorld

| IT Leaders

A PegaWorld roundup including DPA’s place in a digital transformation strategy

| Destination CRM

Pega’s Don Schuerman explains how combining RPA and BPM for true transformation creates better customer experiences

| Forbes

Pega’s Jeff Nicholson discusses where friction exists in customer and employee experiences

| Insurance Innovation Reporter

Pega client, Unum, shares how they have streamlined back-office processes to increase efficiency with Pega

| Enterprise Times

Pega's Kerim Akgonul discusses the Low Code Factory announced at PegaWorld 2019.