Newsroom News Press Releases Media Coverage Media Coverage Newsworthy is an understatement. Our industry-leading solutions help the world's largest companies build applications engineered for the future. Jul 26, 2019 | Tech TargetConsider these 12 RPA software vendors for deploymentunum Read more Jul 17, 2019 | Technology DecisionsNZ plans one-stop digital service for businesses Read more Jul 17, 2019 | CMS WireCustomer Service Friction: A Double-Edged Sword Read more Share this page Facebook Twitter LinkedIn Email Copy share link Copied! Healthcare Customer Experience (Clear filters) Search Submit Date 2019 2018 Industry Communications Service Providers Cross-Industry Financial Services Government Healthcare Insurance Manufacturing Topic PegaWorld Artificial Intelligence Customer Experience CRM Customer Service Analytics Mobile Robotic Automation Decision Management Digital Transformation Internet of Things Marketing Automation Pega Platform Aug 4, 2019 | Authority MagazineThe Future of Healthcare: “We need to have ubiquitous preventative care” with Kelli Bravo, VP at Pegasystems Pega’s Kelli Bravo shares her path to the healthcare industry and the direction she envisions the industry going Feb 20, 2019 | ForbesThe NHS: The Rise Of The Robotic Workforce John Everhard discusses the need for the NHS to evolve with today’s technologies and patient expectations. Feb 12, 2019 | Healthcare IT NewsPatients want engagement with digital options, personal touch Consumers seek effective communication and personal touches from healthcare providers and are willing to provide real-time access, finds Pega survey. Feb 12, 2019 | Imaging Technology NewsSurvey Finds Personalized Patient Engagement Improving But Still Lacking Pega survey reveals patients want personalized interactions and seamless processes when communicating with doctors and insurers. Feb 4, 2019 | Destination CRMPegasystems Upgrades Healthcare Suite Pega’s upgraded healthcare suite provides a more collaborative, transparent environment to deliver proactive, personalized experiences. Dec 6, 2018 | IoT in HealthIoT in Health Podcast S.1 Ep.7 Pegasystems In this podcast, Kelli Bravo covers a wide range of topics on data, research, and tech in healthcare. Sep 19, 2018 | SearchHealthITCRM in healthcare: A look inside its muddle world Pega's Susan Taylor explains why healthcare needs to create better customer experiences.