Newsroom News Press Releases Media Coverage Media Coverage Newsworthy is an understatement. Our industry-leading solutions help the world's largest companies build applications engineered for the future. Jul 26, 2019 | Tech TargetConsider these 12 RPA software vendors for deploymentunum Read more Jul 17, 2019 | Technology DecisionsNZ plans one-stop digital service for businesses Read more Jul 17, 2019 | CMS WireCustomer Service Friction: A Double-Edged Sword Read more Share this page Facebook Twitter LinkedIn Email Copy share link Copied! Government (Clear filters) Search Submit Date 2019 2018 2017 2016 Industry Communications Service Providers Cross-Industry Financial Services Government Healthcare Insurance Manufacturing Other Industry Utilities Topic Digital Transformation Robotic Automation Agile Case Management Customer Experience Application Development Customer Service Pega Platform PegaWorld Artificial Intelligence CRM Jul 17, 2019 | Technology DecisionsNZ plans one-stop digital service for businesses Pega client New Zealand Ministry of Business, Innovation and Employment, discusses their plan to build a cloud-based platform to simplify businesses’ interactions with the government May 3, 2019 | ForbesLe Minimum Lovable Product : Clé De La Digitalisation Des Services Publics Pega’s Georges Anidjar stresses the importance of digitalizing the public sector with a ‘Minimum Lovable Product’ concept Apr 23, 2019 | GCNBringing agile to the front line of project and portfolio management Doug Averill discusses the benefits of going agile in a government agency. Apr 23, 2019 | iBestuur OnlineOntwikkelen als Spotify Pega's Jan Willem Boissavain discusses the transition governments are facing as they replace outdated information systems. Mar 21, 2019 | Computer WeeklyInterview: How the DWP Dojo innovates Pega's UK public sector customer, the Department of Work & Pensions discusses its innovation testing process. Jan 3, 2019 | ITProPortalPegasystems 2019 public sector tech trends Peter Ford predicts UK public sector trends for 2019, noting that there may be significant challenges, but technology is available to help overcome them. Nov 12, 2018 | Air Force MagazineGetting Agile, AFRL Finds Faster Way to Modernize IT Learn how the Air Force Research Lab is using Pega to modernize their IT. Nov 8, 2018 | Inside DefenseAFRL prototyping four applications to improve program management, accounting Learn how the Air Force Research Lab is using Pega to improve IT. Jun 8, 2018 | Diginomica.comNew Jersey automates risk profiling of arrestees to help judges decide if they walk free or go to jail New Jersey Judiciary has reformed its criminal justice system and is using Pega to help judges decide on the outcomes of those being arrested. Jun 6, 2018 | Diginomica.comAustralia’s intellectual property agency goes all in on user design, DevOps and AI IP Australia is using Pega as its case management system, but has also undergone a transformation in the way it works, to meet customer expectations Feb 7, 2018 | Open Access GovernmentA look back – and ahead – for public sector IT Pega's Peter Ford looks into the past and future of public sector IT Dec 29, 2017 | Information AgeWhat does 2018 hold for public sector tech? Pega's Peter Ford asks what 2018 holds for the UK public sector Nov 15, 2017 | FedHealthITTop technology products driving federal health today: Pegasystems Doug Averill discusses how Pega is improving customer centricity at the VA and CMS. Sep 22, 2017 | ITBriefPegasystems to deploy automation solution for IP Australia IP Australia selects Pega to deliver its robotic process automation solution. Sep 20, 2017 | Which-50IP Australia implements RPA solution IP Australia is using Pega to automate business processes and reduce data entry costs. Sep 19, 2017 | ZDNet AustraliaIP Australia gets automated with Pegasystems IP Australia expands its existing Pega deployment to automate business processes. Sep 5, 2017 | CBR GovernmentCustomer Service in the public sector: what are the next steps? Pega's Peter Ford explains how the public sector can offer excellent customer service. Jul 5, 2017 | Technology DecisionsTransport for NSW using Pega to lift CX Pega helps Transport for New South Wales digitize legacy systems. Oct 25, 2016 | Federal Computing WeekIT modernization isn’t all about tech The Dept. of Veterans Affairs' Financial Services Center's CFO discusses IT modernization. May 12, 2016 | Route FiftyNew Jersey courts IT team preps for the state’s landmark bail reforms Learn how the New Jersey Courts are using Pega to prepare for statewide bail reform. Mar 23, 2016 | IT NewsUnisys to deliver Australia's new border clearance platform Unisys chooses Pega to help Australia process border clearance.