Newsroom News Press Releases Media Coverage Media Coverage Newsworthy is an understatement. Our industry-leading solutions help the world's largest companies build applications engineered for the future. Sep 2, 2019 | Information AgeA guide to artificial intelligence in enterprise: Is it right for your business? Read more Aug 29, 2019 | ForbesDemocratizing Software For The Greater Good Read more Aug 21, 2019 | itnewsPega CEO Alan Trefler back in Australia for talks with NAB Read more Share this page Facebook Twitter LinkedIn Email Copy share link Copied! Robotic Automation Digital Transformation (Clear filters) Search Submit Date 2019 2018 2017 Industry Communications and Media Cross-Industry Financial Services Government Healthcare and Life Sciences Insurance Manufacturing Utilities Topic Artificial Intelligence Customer Service CRM Customer Experience Digital Transformation PegaWorld Robotic Automation Analytics Application Development Pega Platform Decision Management Operational Excellence Sales Automation Agile Case Management BPM Cloud Marketing Automation Aug 21, 2019 | itnewsPega CEO Alan Trefler back in Australia for talks with NAB Pega client National Australia Bank explains how they are improving operational excellence with Pega Jul 9, 2019 | CustomerThinkDeutsche Telekom, Digital Credit Union and Telenet reveal their digital transformation secrets Pega clients discuss the driving force behind their digital transformations and key factors for success Jun 17, 2019 | Which-50The AI Behind CommBank’s New Digital Push Pega client CBA shares how Pega is helping them create exceptional customer experiences through its digital transformation Jun 14, 2019 | iTWirePega central to CBA customer conversations Pega client Commonwealth Bank of Australia shares how Pega drives their customer conversations Jun 12, 2019 | itnewsNAB marches bots into mortgages, cheques National Australia Bank shares how Pega bots are improving workflows and customer service Apr 24, 2019 | BAI Banking StrategiesThe end of code, the beginning of bank future proofing Reetu Kholsa explains how CLM, KYC, AI, and no-code will help banks future proof their businesses. Mar 29, 2019 | ZDNetAI improves CommBank's customer engagement up to 400 percent Pega client CBA explains how its Customer Engagement Engine quickly analyzes 200 billion data points so agents can provide better customer experiences. Mar 21, 2019 | IT NewsNAB sets software bots loose on its email avalanche National Australia Bank uses Pega Intelligent Virtual Assistant to reduce email avalanche and improve customer experience. Jan 7, 2019 | The Financial BrandTop 10 Retail Banking Trends and Predictions For 2019 Scott Andrick predicts future retail banking focus on customer engagement through digital transformation and AI. Nov 28, 2018 | BAI Banking StrategiesThe three best ways to deliver a value-driven digital transformation Christine Parker explains how financial institutions can deliver fully digital, connected experiences. Nov 22, 2018 | AV FinanceKunden wollen persönliche Daten nur ungern mit Unternehmen teilen Harald Esch comments on Pega survey findings that say customers are still hesitant to share personal information. Nov 19, 2018 | IT FinanzmagazinPega-Studie: Kunden zurückhaltend bei automatisierten Services und Herausgabe ihrer Daten Pega study finds German consumers are reluctant to share personal data and still prefer human interaction. Oct 22, 2018 | Enterprise TimesPegasystems calls on banks to do more with low code Reetu Khosla comments on how banks can best use no-code/low-code environments to future-proof KYC. Oct 18, 2018 | FinextraBanks Need to Go Low to Crack Rapid Delivery and Innovation of Onboarding KYC Apps & RegTech Reetu Khosla explains how the banking industry can utilize zero-code or low-code tools in order to drive faster innovation. Oct 16, 2018 | PaymentsSourceLow-code regtech complements machine learning for know-your-customer compliance In an era of technology simplification, the emergence of new regtechs needs to be understood Jul 17, 2018 | SearchContentManagementCustomers, vendors differ on digital transformation definition How customers and vendors view digital transformation, including Pega clients JPMC and Genworth Financial. Jun 5, 2018 | ComputablePegaWorld: Pega Infinity launched! Alan Trefler presents Pega Infinity at PegaWorld 2018. Jun 4, 2018 | SearchCRM/TechTargetPega Infinity upgrades include marketing AI tools, blockchain support Pega Infinity incorporates low-code appdev, blockchain and AI to optimize marketing campaigns. Jun 4, 2018 | Enterprise TimesPega Infinity to drive breakthrough Customer Experience Pega launches Pega Infinity, Pega Blockchain Innovation Kit and Self-Optimizing Campaigns. Jun 4, 2018 | DMNPega: From CRM to Infinity Pega's Don Schuerman and Kerim Akgonul highlight PegaWorld news and evolution to Infinity. Mar 1, 2017 | ForbesPegasystems software robots help banks onboard iInstitutional customers Learn how Pega uses power of robotic automation to improve banks' onboarding processes. Feb 21, 2017 | ITBriefPegasystems' robotic automation drives rapid return in Banks Pega Robotic Automation enables banks to reduce operational costs and speed onboarding.