Newsroom News Press Releases Media Coverage Media Coverage Newsworthy is an understatement. Our industry-leading solutions help the world's largest companies build applications engineered for the future. Nov 6, 2019 | Which-50Which-50 Awards: The Commonwealth Bank Of Australia — Best In Customer Service Innovation Read more Nov 4, 2019 | RT InsightsPegasystems Enables Business Users to Apply AI in Real Time Read more Oct 22, 2019 | The CEO ShowRadio: Alan Trefler, Founder & CEO of Pegasystems Read more Share this page Facebook Twitter LinkedIn Email Copy share link Copied! Financial Services BPM Pega Platform (Clear filters) Search Submit Date 2019 2018 2016 Industry Cross-Industry Financial Services Government Healthcare Insurance Other Industry Topic Artificial Intelligence Customer Service Customer Experience CRM Digital Transformation PegaWorld Robotic Automation Analytics Application Development Pega Platform Decision Management Operational Excellence Sales Automation Agile Case Management BPM Cloud Marketing Automation Jun 13, 2019 | iTWireHSBC revamps marketing efforts with Pega At PegaWorld, HSBC Australia explains how they use Pega’s omnichannel messaging to build relationships with their customers Jun 5, 2018 | ComputablePegaWorld: Pega Infinity launched! Alan Trefler presents Pega Infinity at PegaWorld 2018. Jun 4, 2018 | SearchCRM/TechTargetPega Infinity upgrades include marketing AI tools, blockchain support Pega Infinity incorporates low-code appdev, blockchain and AI to optimize marketing campaigns. Jun 4, 2018 | Enterprise TimesPega Infinity to drive breakthrough Customer Experience Pega launches Pega Infinity, Pega Blockchain Innovation Kit and Self-Optimizing Campaigns. Jun 4, 2018 | DMNPega: From CRM to Infinity Pega's Don Schuerman and Kerim Akgonul highlight PegaWorld news and evolution to Infinity. Jun 8, 2016 | Enterprise IrregularsAmerican Express digital transformation at Pegaworld 2016 American Express uses Pega 7 case management to improve the efficiency of their business.