Media Coverage

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| Which-50

Which-50 Awards: HSBC – The Best In Analytics Innovation

| Which-50

Which-50 Awards: The Commonwealth Bank Of Australia — Best In Customer Service Innovation

| RT Insights

Pegasystems Enables Business Users to Apply AI in Real Time

| Which-50

Commonwealth Bank of Australia was named a winner for Best In Customer Service Innovation for its transformative customer engagement strategy by overhauling its digital infrastructure with Pega

| iTWire

Pega client Commonwealth Bank of Australia shares how Pega drives their customer conversations

| iTWire

At PegaWorld, HSBC Australia explains how they use Pega’s omnichannel messaging to build relationships with their customers

| itnews

National Australia Bank shares how Pega bots are improving workflows and customer service

| BAI Banking Strategies

Reetu Kholsa explains how CLM, KYC, AI, and no-code will help banks future proof their businesses.

| ZDNet

Pega client CBA explains how its Customer Engagement Engine quickly analyzes 200 billion data points so agents can provide better customer experiences.

| BAI Banking Strategies

Christine Parker weighs in on how banks can offer omnichannel for optimal customer experiences.

| AV Finance

Harald Esch comments on Pega survey findings that say customers are still hesitant to share personal information.

| Enterprise Times

Reetu Khosla comments on how banks can best use no-code/low-code environments to future-proof KYC.
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| Finextra

Reetu Khosla explains how the banking industry can utilize zero-code or low-code tools in order to drive faster innovation.
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| Which-50

Commonwealth Bank of Australia shares its Pega success story at PegaWorld.
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| Computable

Alan Trefler presents Pega Infinity at PegaWorld 2018.
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| SearchCRM/TechTarget

Pega Infinity incorporates low-code appdev, blockchain and AI to optimize marketing campaigns.
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| Enterprise Times

Pega launches Pega Infinity, Pega Blockchain Innovation Kit and Self-Optimizing Campaigns.
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| DMN

Pega's Don Schuerman and Kerim Akgonul highlight PegaWorld news and evolution to Infinity.
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| PYMNTS

Pega's Jeff Nicholson discusses upcoming GDPR as "sleeping giant" for businesses.
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| iTNews

CommBank of Australia leverages Pega for single decisioning engine for customer interaction.
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| CIO

ME Bank CIO Mark Gay discusses digital transformation and implementing Pega Platform.
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| Wall Street Journal

How Pega client Scotiabank is transforming their organization with new software investments.
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| PYMNTS

Pega's Reetu Khosla explains why banks need more efficient onboarding processes.
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| iTWire

Accenture is using Pega’s Rapid Decisioning Suite to increase products sold per customer.
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| Banking Technology

Graham Lloyd explains why FS companies should push the technological boundaries.
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| Tech Evaluation Centers

Pega Client Lifecycle Management is streamlining onboarding and improving customer experiences
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| PaymentsSource

Pega CLM is streamlining and automating client onboarding on a global scale.
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| PYMNTS

Pega is reducing "one of the most costly and time-consuming functions burdening global banks."