Media Coverage News Press Releases Media Coverage Media Coverage Newsworthy is an understatement. Our industry-leading solutions help the world's largest companies build applications engineered for the future. Jun 7, 2019 | Insurance Innovation Reporter Unum Group Streamlines Back-Office Processes with Pega Read more Jun 5, 2019 | iTWire Pegasystems adds AI options to Customer decision hub Read more Jun 4, 2019 | TechTarget Search CIO Pegasystems Customer Empathy Advisor AI tool gauges ethics Read more Share this page Facebook Twitter LinkedIn Email Copy share link Copied! Financial Services Agile (Clear filters) Search Submit Date 2019 2018 2017 Industry Cross-Industry Financial Services Government Insurance Topic Artificial Intelligence Customer Service CRM Customer Experience Digital Transformation PegaWorld Robotic Automation Analytics Operational Excellence Pega Platform Sales Automation Agile Application Development BPM Cloud Decision Management Marketing Automation Case Management Mar 21, 2019 | IT News NAB sets software bots loose on its email avalanche National Australia Bank uses Pega Intelligent Virtual Assistant to reduce email avalanche and improve customer experience. Nov 28, 2018 | BAI Banking Strategies The three best ways to deliver a value-driven digital transformation Christine Parker explains how financial institutions can deliver fully digital, connected experiences. Jul 31, 2017 | CIO A look back at last year's CIO50: #1 Mark Gay, ME ME Bank CIO Mark Gay discusses digital transformation and implementing Pega Platform.