Newsroom News Press Releases Media Coverage Media Coverage Newsworthy is an understatement. Our industry-leading solutions help the world's largest companies build applications engineered for the future. Oct 2, 2019 | ForbesPegasystems CEO Alan Trefler Shares How A Childhood Job Of Restoring Antiques Helped Him Become A Billionaire Read more Sep 23, 2019 | CEO MagazineWhat open banking really means for business leaders Read more Sep 19, 2019 | BAI Banking StrategiesCustomer experience meets your excellence: How to edge out the competition Read more Share this page Facebook Twitter LinkedIn Email Copy share link Copied! Insurance Case Management (Clear filters) Search Submit Date 2019 2017 Industry Communications and Media Cross-Industry Financial Services Government Healthcare and Life Sciences Insurance Topic Artificial Intelligence Customer Experience Customer Service CRM Digital Transformation PegaWorld Robotic Automation Analytics Application Development Pega Platform Operational Excellence Decision Management Case Management Sales Automation Agile BPM Cloud Internet of Things Marketing Automation Aug 21, 2019 | itnewsPega CEO Alan Trefler back in Australia for talks with NAB Pega client National Australia Bank explains how they are improving operational excellence with Pega Jun 12, 2019 | itnewsNAB marches bots into mortgages, cheques National Australia Bank shares how Pega bots are improving workflows and customer service May 10, 2019 | Claims MagazineCustomer engagement: Breaking with convention Pega’s Jim Ryan highlights three changes insurance organizations can make to digitally transform. Mar 21, 2019 | IT NewsNAB sets software bots loose on its email avalanche National Australia Bank uses Pega Intelligent Virtual Assistant to reduce email avalanche and improve customer experience. Oct 12, 2017 | Insurance Innovation ReporterPega adds Facial Recognition to KYC and Client Lifecycle Management Facial recognition technology enables secure, legal, fast verification of customer identity.