Media Coverage

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| Forbes

Pegasystems CEO Alan Trefler Shares How A Childhood Job Of Restoring Antiques Helped Him Become A Billionaire

| CEO Magazine

What open banking really means for business leaders

| BAI Banking Strategies

Customer experience meets your excellence: How to edge out the competition

Finextra logo

| Finextra

Pega partnered with Finextra to survey senior business and technology managers on the impact of AI and open banking on their strategies for onboarding, KYC , and client lifecycle management

| Which-50

Pega report reveals opportunities with open banking, especially for larger organizations

| Fintech Futures

Alan Trefler discusses the threat banks face from fintechs in the payments market

| CEO Magazine

Pega’s Michael Evans explains how data sharing will transform our understanding of personalized customer engagement and how businesses can unlock data’s true potential with open banking

| L'agefi

Pega’s Erwan Brillot discusses digital transformation in the insurance market and how it can improve operations as well as interactions between insurers and insureds

| itnews

Pega client National Australia Bank explains how they are improving operational excellence with Pega

| Insurance Edge

Pega’s Tony Tarquini advises that while AI can be useful in the insurance industry, it has to be transparent and open to protect against bias

| Tech Target

Unum’s Melissa Harris discusses how they’ve reduced operational inefficiencies with Pega RPA

| CustomerThink

Pega clients discuss the driving force behind their digital transformations and key factors for success

| Insurance Business UK

Pega’s Tony Tarquini explains how understanding customer needs leads to better outcomes

| Which-50

Pega client CBA shares how Pega is helping them create exceptional customer experiences through its digital transformation

| iTWire

Pega client Commonwealth Bank of Australia shares how Pega drives their customer conversations

| iTWire

At PegaWorld, HSBC Australia explains how they use Pega’s omnichannel messaging to build relationships with their customers

| itnews

National Australia Bank shares how Pega bots are improving workflows and customer service

| Insurance Innovation Reporter

Pega client, Unum, shares how they have streamlined back-office processes to increase efficiency with Pega

| iTWire

At PegaWorld, Dr. Rob Walker comments on new Pega Real-Time AI Connector capabilities.

| Insurance Innovation Reporter

At PegaWorld, Pega announces the launch of Enterprise Low-Code Factory, including benefits like centralized tools, resources, and training for ‘citizen developers.’

| Claims Magazine

Pega’s Jim Ryan highlights three changes insurance organizations can make to digitally transform.

| BAI Banking Strategies

Reetu Kholsa explains how CLM, KYC, AI, and no-code will help banks future proof their businesses.

| ZDNet

Pega client CBA explains how its Customer Engagement Engine quickly analyzes 200 billion data points so agents can provide better customer experiences.

| IT News

National Australia Bank uses Pega Intelligent Virtual Assistant to reduce email avalanche and improve customer experience.

| Healthcare IT News

Consumers seek effective communication and personal touches from healthcare providers and are willing to provide real-time access, finds Pega survey.

| Imaging Technology News

Pega survey reveals patients want personalized interactions and seamless processes when communicating with doctors and insurers.

| Relation Client Mag

Pega study shows that the French prefer human contact when resolving with customer complaints and personal information.

| The Financial Brand

Scott Andrick predicts future retail banking focus on customer engagement through digital transformation and AI.