Newsroom News Press Releases Media Coverage Media Coverage Newsworthy is an understatement. Our industry-leading solutions help the world's largest companies build applications engineered for the future. Oct 2, 2019 | ForbesPegasystems CEO Alan Trefler Shares How A Childhood Job Of Restoring Antiques Helped Him Become A Billionaire Read more Sep 23, 2019 | CEO MagazineWhat open banking really means for business leaders Read more Sep 19, 2019 | BAI Banking StrategiesCustomer experience meets your excellence: How to edge out the competition Read more Share this page Facebook Twitter LinkedIn Email Copy share link Copied! 2019 (Clear filters) Search Submit Date 2019 2018 2017 2016 Industry Communications and Media Consumer Services Cross-Industry Financial Services Government Healthcare and Life Sciences Insurance Manufacturing and High Technology Topic Artificial Intelligence Customer Experience Digital Transformation PegaWorld Customer Service Decision Management Application Development Case Management Robotic Automation Agile Analytics Cloud Pega Platform Oct 3, 2019 | FinextraAI, Open Banking and Client Lifecycle Management – Differentiation Opportunities Abound Pega partnered with Finextra to survey senior business and technology managers on the impact of AI and open banking on their strategies for onboarding, KYC , and client lifecycle management Sep 30, 2019 | Which-50The Big Four Could Be The Big Winners Of Open Banking Pega report reveals opportunities with open banking, especially for larger organizations Sep 24, 2019 | Fintech FuturesSibos 2019: Banks face existential threat from fintechs “willing to lose money” Alan Trefler discusses the threat banks face from fintechs in the payments market Sep 23, 2019 | CEO MagazineWhat open banking really means for business leaders Pega’s Michael Evans explains how data sharing will transform our understanding of personalized customer engagement and how businesses can unlock data’s true potential with open banking Aug 21, 2019 | itnewsPega CEO Alan Trefler back in Australia for talks with NAB Pega client National Australia Bank explains how they are improving operational excellence with Pega Jul 9, 2019 | CustomerThinkDeutsche Telekom, Digital Credit Union and Telenet reveal their digital transformation secrets Pega clients discuss the driving force behind their digital transformations and key factors for success Jun 17, 2019 | Which-50The AI Behind CommBank’s New Digital Push Pega client CBA shares how Pega is helping them create exceptional customer experiences through its digital transformation Jun 14, 2019 | iTWirePega central to CBA customer conversations Pega client Commonwealth Bank of Australia shares how Pega drives their customer conversations Jun 13, 2019 | iTWireHSBC revamps marketing efforts with Pega At PegaWorld, HSBC Australia explains how they use Pega’s omnichannel messaging to build relationships with their customers Jun 12, 2019 | itnewsNAB marches bots into mortgages, cheques National Australia Bank shares how Pega bots are improving workflows and customer service Jun 5, 2019 | iTWirePegasystems adds AI options to Customer decision hub At PegaWorld, Dr. Rob Walker comments on new Pega Real-Time AI Connector capabilities. Apr 24, 2019 | BAI Banking StrategiesThe end of code, the beginning of bank future proofing Reetu Kholsa explains how CLM, KYC, AI, and no-code will help banks future proof their businesses. Mar 29, 2019 | ZDNetAI improves CommBank's customer engagement up to 400 percent Pega client CBA explains how its Customer Engagement Engine quickly analyzes 200 billion data points so agents can provide better customer experiences. Mar 22, 2019 | Computer WeeklyHow Centrica used GDPR and Pegasystems to reward loyal customers The story of how Pega worked with Centrica to use GDPR to reward customer loyalty. Mar 21, 2019 | IT NewsNAB sets software bots loose on its email avalanche National Australia Bank uses Pega Intelligent Virtual Assistant to reduce email avalanche and improve customer experience. Jan 7, 2019 | The Financial BrandTop 10 Retail Banking Trends and Predictions For 2019 Scott Andrick predicts future retail banking focus on customer engagement through digital transformation and AI.