Media Coverage

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| Digital Health Age

Why healthcare relies on intelligent resource use and the right tech

| Tech Target

Consider these 12 RPA software vendors for deploymentunum

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| CMS Wire

Customer Service Friction: A Double-Edged Sword

| Forbes

Georges Anidjar predicts that not only will 2019 be a year of technological maturity, but the European regulations that came into effect in 2018 will significantly change customer relationships.

| Relation Client Mag

Sylvain Harault reveals that customers who share personal information hope companies know how to make the most of it.

| IoT in Health

In this podcast, Kelli Bravo covers a wide range of topics on data, research, and tech in healthcare.

| CIO

Learn how to use chatbots for optimal efficiency and customer engagement.

| Breaking Banks

In this podcast, Reetu Khosla talks about RegTech and the scope of AI development.

| BAI Banking Strategies

Christine Parker weighs in on how banks can offer omnichannel for optimal customer experiences.

| AV Finance

Harald Esch comments on Pega survey findings that say customers are still hesitant to share personal information.

| IT Finanzmagazin

Pega study finds German consumers are reluctant to share personal data and still prefer human interaction.

| SMAC Talk

In this podcast, Pega's Steve Rudolph discusses the importance of AI and analytics.

| Insurance Innovation Reporter

Advice for shifting insurance customer perceptions to improve loyalty from Pega's Jim Ryan.

| Forbes

Tom Libretto offers advice to organizations on how to get engagement right with GDPR in effect.

| Customer Talk

Derk-Jan Brand comments on Pega research findings which state chatbot interactions still fall short of consumer expectations.

| Customer First

Pega research reveals that consumers find chatbots useful for simple questions that can be completed quickly.

| Klant Contact

Majority of consumers find chatbots useful—but only to a certain extent, according to Pega study.

| AG Connect

Pega study finds people still prefer humans on the other side of chats.

| AV Finance

Carsten Rust comments on Pega study findings, noting that the quality of chatbots is falling short of customer expectations.

| SearchHealthIT

Pega's Susan Taylor explains why healthcare needs to create better customer experiences.
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| RelationClientMag.fr

Pega's Georges Anidjar explains the importance of listening to the customer.
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| Dagens Madia

Pega's Magnus Lagerqvist explains the difference between personalisation and relevance.
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| DMN

In this podcast, Pega's Vince Jeffs discusses the evolution of martech over the years.
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| Destination CRM

Pega's Chris Benedetto explains flaws found in sales software today and a roadmap for better solutions.
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| Technology Evaluation Centers

How Pega is unifying customer engagement, CRM, and DPA software solutions.
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| TechTarget

Expert data management advice in the age of GDPR from Pega's Jeff Nicholson.
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| Destination CRM

New capabilities give organizations tools to deliver superior digital experiences.
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| Technology Evaluation Centers

A deep dive into PegaWorld including Pega Infinity, GDPR, AI, and client success stories.