Newsroom News Press Releases Media Coverage Media Coverage Newsworthy is an understatement. Our industry-leading solutions help the world's largest companies build applications engineered for the future. Oct 2, 2019 | ForbesPegasystems CEO Alan Trefler Shares How A Childhood Job Of Restoring Antiques Helped Him Become A Billionaire Read more Sep 23, 2019 | CEO MagazineWhat open banking really means for business leaders Read more Sep 19, 2019 | BAI Banking StrategiesCustomer experience meets your excellence: How to edge out the competition Read more Share this page Facebook Twitter LinkedIn Email Copy share link Copied! 2018 Internet of Things BPM (Clear filters) Search Submit Date 2019 2018 2017 2016 Industry Cross-Industry Financial Services Topic Artificial Intelligence Customer Experience CRM PegaWorld Customer Service Digital Transformation Robotic Automation Marketing Automation Pega Platform Analytics Application Development Agile Cloud BPM Operational Excellence Sales Automation Decision Management Internet of Things Case Management Mobile UX & Design Aug 1, 2018 | Technology Evaluation CentersPegaWorld 2018: Pegasystems Enhances Customer Engagement Efforts (to Infinity)—Part 2 How Pega is unifying customer engagement, CRM, and DPA software solutions. Jun 28, 2018 | Information AgeBusiness IoT “growing faster than one would think” Pega's Setrag Khoshafian says the IoT is on the rise. Jun 20, 2018 | TOPBOTSTo infinity and beyond with Pega's Enterprise AI Solutions How Pega Infinity TM is changing the enterprise AI solutions game. Jun 12, 2018 | DMNOne on One: Rethinking CRM as Customer Engagement with Tom Libretto In this podcast, Pega CMO Tom Libretto discusses the evolution of CRM onsite at PegaWorld 2018. Jun 6, 2018 | DMNPega Diary: We're selling change Pega's Jeff Nicholson, Vince Jeffs, and Matt Nolan discuss Pega's model, state of the industry. Jun 5, 2018 | DMNPega Diary: Alan Trefler says "Get Real" Alan Trefler sat down with the editor at PegaWorld to spotlight Pega's strengths and direction. Jun 4, 2018 | Computer Business ReviewPega: “By far the biggest product launch we have ever done” Pega, Aflac share thoughts on digital transformation and Pega Infinity at PegaWorld 2018. Jun 4, 2018 | Information AgeTurning digital chaos into digital transformation at Pegaworld 2018 PegaWorld speakers discuss overcoming digital gap to enhance customer experience. Jun 4, 2018 | Dagens analysDigital transformation is about creating an optimal customer experience PegaWorld 2018 keynotes demonstrate how to unify digital transformation and customer experience. Jun 4, 2018 | Enterprise TimesPega Infinity to drive breakthrough Customer Experience Pega launches Pega Infinity, Pega Blockchain Innovation Kit and Self-Optimizing Campaigns. Jun 4, 2018 | DMNPega: From CRM to Infinity Pega's Don Schuerman and Kerim Akgonul highlight PegaWorld news and evolution to Infinity. Apr 30, 2018 | The Future OrganizationChess Master And CEO Gives His Take On The Skills Gap, The Future Of Leadership, Universal Basic Income And Much More In this podcast, Alan Trefler discusses his career and experience in the tech industry. Jan 22, 2018 | KM WorldBPM: not just for workflow - An intelligent enterprise platform Learn how Pega client C3i is driving patient engagement strategies with Pega solutions.