Media Coverage

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Pega is #1 in software for customer engagement and digital process automation.

| TechTarget

Pega Cloud is Pegasystems' preferred platform

Robotic Automation report card

| Blake Morgan The Modern Customer

Designing Empathy into Customer Experience

Operations white paper card

| Loyalty360

Pegasystems Executive Discusses Leadership in RTIM

| Computer World

Rob Walker makes predictions for AI in 2019, anticipating that it will influence everything from customer involvement to app development.

| Forbes

Georges Anidjar predicts that not only will 2019 be a year of technological maturity, but the European regulations that came into effect in 2018 will significantly change customer relationships.

| Customer Talk

Employees are not able to reach their full potential and job satisfaction due to inefficient applications and distraction from core tasks, finds Pega study.

| Robotics Business Review

Francis Carden anticipates that in 2019 users will find that RPA is not right for every situation.

| Raconteur

John Everhard comments on how Analytics and AI will guide future business decisions while people will add the human touch, eventually evolving into a seamless partnership.

| Relation Client Mag

Sylvain Harault reveals that customers who share personal information hope companies know how to make the most of it.

| IoT in Health

In this podcast, Kelli Bravo covers a wide range of topics on data, research, and tech in healthcare.

| SourceForge

Learn from Sid Misra how Pega is paving the way for no-code/low-code development.

| TechRepublic

A recent Pega report offers data on what's hindering employees from achieving full productivity.

| Forbes

Rob Walker offers insights on how consumers will reclaim control of their data.

| Forbes

Alan Trefler explains three key ways to ensure the success of agile development.

| Forbes

Alan Trefler explains how RPA can and can't work for an organization.

| Destination CRM

Jeff Nicholson offers best practices for chatbot success.

| COMPUTERWELT

Five concrete advantages of using low-code software to develop applications.

| BAI Banking Strategies

Christine Parker explains how financial institutions can deliver fully digital, connected experiences.

| CIO

Learn how to use chatbots for optimal efficiency and customer engagement.

| Breaking Banks

In this podcast, Reetu Khosla talks about RegTech and the scope of AI development.

| BAI Banking Strategies

Christine Parker weighs in on how banks can offer omnichannel for optimal customer experiences.

| Funkschau

Carsten Rust notes that low code can provide a way to enhance and accelerate application development.

| AV Finance

Harald Esch comments on Pega survey findings that say customers are still hesitant to share personal information.

| IT Finanzmagazin

Pega study finds German consumers are reluctant to share personal data and still prefer human interaction.

| SMAC Talk

In this podcast, Pega's Steve Rudolph discusses the importance of AI and analytics.

| Insurance Innovation Reporter

Advice for shifting insurance customer perceptions to improve loyalty from Pega's Jim Ryan.

| Air Force Magazine

Learn how the Air Force Research Lab is using Pega to modernize their IT.

| Customer First

Peter Woods discusses the benefits to 1-to-1 customer decisioning.