Media Coverage

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| Tech Target

Consider these 12 RPA software vendors for deploymentunum

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| CMS Wire

Customer Service Friction: A Double-Edged Sword

| Technology Decisions

NZ plans one-stop digital service for businesses

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| RCR Wireless

Pega's Steve Rudolph explains how telcom operators need to evolve their customer experience.
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| European Communications

A recent survey Pega undertook with Cognizant and Marketforce found that 76 percent of IT professionals suggested smartphone virtual assistants such as Siri, are making customers more willing to...
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| Forbes

Talk Talk in the UK are using analytics to make ‘Next Best Action’ recommendations to customers.
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| RCR Wireless

How telecom operators can tackle digital transformation, with tips from Pega's Steve Rudolph
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| Diginomica

British phone company TalkTalk is working with Pega to improve its customer service.
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| MyCustomer

My Customer examines the disconnect between service providers and customers.
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| TelecomEngine

Pega's Steve Rudolph explains why the future of mobile is all about the customer.
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| Le Mag.IT

<p>A l’occasion du CRM Evolved à Paris, Pegasystems a voulu démontrer comment sa plateforme CRM orienté…</p>
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| Call Centre for Finance

Kunden haben recht genaue Vorstellungen davon, was einen guten Service ausmacht.