Media Coverage

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| Adrian Swinscoe

Becoming more empathetic can be hard. Pega’s new AI-powered Customer Empathy Advisor aims to help – Interview with Rob Walker of Pega

| Forbes

Customer Service Negligence: It's Time for Change!

| Adrian Swinscoe

The good, the bad and the ugly of customer service – Interview with Tom Libretto of Pega

| Forbes

John Everhard discusses the need for the NHS to evolve with today’s technologies and patient expectations.

| Customer First

Pega survey finds patients don't mind the use of AI in their medical care, but a majority still prefer phone contact with doctors.

| Healthcare IT News

Consumers seek effective communication and personal touches from healthcare providers and are willing to provide real-time access, finds Pega survey.

| Imaging Technology News

Pega survey reveals patients want personalized interactions and seamless processes when communicating with doctors and insurers.

| Destination CRM

Pega’s upgraded healthcare suite provides a more collaborative, transparent environment to deliver proactive, personalized experiences.
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| Computable

Peter Woods explains how healthcare providers can keep their fingers on the pulse.
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| Innovation Aus

Pega is increasing people's access to digital health through its partnership with Philips.
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| Computer Business Review

Philips and Pega partner to scale connected environments.
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| Wearable Technology

Philips and Pega have partnered to make use of connected devices to boost patient care.
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| Destination CRM

Captricity partners with Pega to unlock additional value using customer data.
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| Document Wereld

Merkle and Pegasystems work together to streamline operations across different channels.
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| iStart

IoT solutions offer great potential for the healthcare industry.
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| eGovernment Computing

Philips and Pega are revolutionizing traditional healthcare by increasing connectivity.
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| BPM Latino

Pega and Philips announce a partnership to improve connectivity between patients and physicians.
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| eGovernment Computing

Pegasystems goes to Philips Cloud.
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| VIP

Philips and Pega announce partnership to make better use of connected devices and health data.
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| Medical Devices Business Review

Pega and Philips have collaborated to improve health outcomes by increasing connectivity.
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| Which-50

Pega and Philips partnership to increase connectivity and personalize healthcare.
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| Which-50

Allianz selects Pega to provide its customers with a more personalized approach.
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| Computable

Philips and Pega announce partnership so providers can act preemptively.
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| Customer Talk

Philips and Pega collaborate, giving providers the ability to improve patient care.
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| Fierce Medical Devices

Philips and Pega partner to leverage health data and connected devices
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| Computer Weekly

Philips and Pega predict the future of healthcare will change due to IoT.
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| IDG Connect

Industry insiders believe future of healthcare will be based on increased monitoring of patients.
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| Internet of Business

Healthcare will become more personalized with Pega’s collaboration with Philips.