Newsroom News Press Releases Media Coverage Media Coverage Newsworthy is an understatement. Our industry-leading solutions help the world's largest companies build applications engineered for the future. Jun 27, 2019 | Adrian Swinscoe Becoming more empathetic can be hard. Pega’s new AI-powered Customer Empathy Advisor aims to help – Interview with Rob Walker of Pega Read more Jun 25, 2019 | Forbes Customer Service Negligence: It's Time for Change! Read more Jun 20, 2019 | Adrian Swinscoe The good, the bad and the ugly of customer service – Interview with Tom Libretto of Pega Read more Share this page Facebook Twitter LinkedIn Email Copy share link Copied! Healthcare Analytics (Clear filters) Search Submit Date 2017 2016 Industry Communications Service Providers Cross-Industry Financial Services Healthcare Insurance Topic PegaWorld Artificial Intelligence Customer Experience CRM Customer Service Analytics Mobile Robotic Automation Decision Management Digital Transformation Internet of Things Marketing Automation Pega Platform Sep 8, 2017 | The Economic Times Using Artificial Intelligence on health records could help predict ailments Pega's Suman Reddy discusses how AI can predict health ailments. Oct 5, 2016 | Computable Zorgaanbieder houdt de vinger aan de pols Peter Woods explains how healthcare providers can keep their fingers on the pulse.