Media Coverage
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| Built In Boston
How Low-Code and No-Code Platforms Are Changing Software Development
| CRN
Optus' NBN connections fend off enterprise headwinds
| Which-50
Which-50 Awards: HSBC – The Best In Analytics Innovation
| Which-50
Which-50 Awards: The Commonwealth Bank Of Australia — Best In Customer Service Innovation
Commonwealth Bank of Australia was named a winner for Best In Customer Service Innovation for its transformative customer engagement strategy by overhauling its digital infrastructure with Pega
| Open Access Government
NHS: Why AI investment is just one piece of the puzzle
Pega’s Peter Ford comments on the use of AI in the UK’s National Health Service, and notes that while it is a great step, it is only one piece of the puzzle
| Fintech Futures
Sibos 2019: Banks face existential threat from fintechs “willing to lose money”
Alan Trefler discusses the threat banks face from fintechs in the payments market
| itnews
Pega CEO Alan Trefler back in Australia for talks with NAB
Pega client National Australia Bank explains how they are improving operational excellence with Pega
| Digital Health Age
Why healthcare relies on intelligent resource use and the right tech
Pega’s Peter Ford discusses the need to improve the quality of care within the UK’s NHS through the appropriate use of technology
| CustomerThink
Deutsche Telekom, Digital Credit Union and Telenet reveal their digital transformation secrets
Pega clients discuss the driving force behind their digital transformations and key factors for success
| Which-50
The AI Behind CommBank’s New Digital Push
Pega client CBA shares how Pega is helping them create exceptional customer experiences through its digital transformation
| iTWire
Pega central to CBA customer conversations
Pega client Commonwealth Bank of Australia shares how Pega drives their customer conversations
| itnews
NAB marches bots into mortgages, cheques
National Australia Bank shares how Pega bots are improving workflows and customer service
| BAI Banking Strategies
The end of code, the beginning of bank future proofing
Reetu Kholsa explains how CLM, KYC, AI, and no-code will help banks future proof their businesses.
| IT News
NAB sets software bots loose on its email avalanche
National Australia Bank uses Pega Intelligent Virtual Assistant to reduce email avalanche and improve customer experience.
| Destination CRM
Pegasystems Upgrades Healthcare Suite
Pega’s upgraded healthcare suite provides a more collaborative, transparent environment to deliver proactive, personalized experiences.
| The Financial Brand
Top 10 Retail Banking Trends and Predictions For 2019
Scott Andrick predicts future retail banking focus on customer engagement through digital transformation and AI.
| IoT in Health
IoT in Health Podcast S.1 Ep.7 Pegasystems
In this podcast, Kelli Bravo covers a wide range of topics on data, research, and tech in healthcare.
| BAI Banking Strategies
The three best ways to deliver a value-driven digital transformation
Christine Parker explains how financial institutions can deliver fully digital, connected experiences.
| AV Finance
Kunden wollen persönliche Daten nur ungern mit Unternehmen teilen
Harald Esch comments on Pega survey findings that say customers are still hesitant to share personal information.
| IT Finanzmagazin
Pega-Studie: Kunden zurückhaltend bei automatisierten Services und Herausgabe ihrer Daten
Pega study finds German consumers are reluctant to share personal data and still prefer human interaction.
| Finextra
Banks Need to Go Low to Crack Rapid Delivery and Innovation of Onboarding KYC Apps & RegTech
Reetu Khosla explains how the banking industry can utilize zero-code or low-code tools in order to drive faster innovation.
| PaymentsSource
Low-code regtech complements machine learning for know-your-customer compliance
In an era of technology simplification, the emergence of new regtechs needs to be understood
| SearchContentManagement
Customers, vendors differ on digital transformation definition
How customers and vendors view digital transformation, including Pega clients JPMC and Genworth Financial.
| Computable
PegaWorld: Pega Infinity launched!
Alan Trefler presents Pega Infinity at PegaWorld 2018.
| SearchCRM/TechTarget
Pega Infinity upgrades include marketing AI tools, blockchain support
Pega Infinity incorporates low-code appdev, blockchain and AI to optimize marketing campaigns.
| Enterprise Times
Pega Infinity to drive breakthrough Customer Experience
Pega launches Pega Infinity, Pega Blockchain Innovation Kit and Self-Optimizing Campaigns.
| DMN