Newsroom News Press Releases Media Coverage Media Coverage Newsworthy is an understatement. Our industry-leading solutions help the world's largest companies build applications engineered for the future. Sep 10, 2019 | DiginomicaPegasystems is practicing inclusion and diversity, not diversity and inclusion Read more Sep 2, 2019 | Information AgeA guide to artificial intelligence in enterprise: Is it right for your business? Read more Aug 29, 2019 | ForbesDemocratizing Software For The Greater Good Read more Share this page Facebook Twitter LinkedIn Email Copy share link Copied! Case Management (Clear filters) Search Submit Date 2019 2018 2017 2016 Industry Communications Service Providers Cross-Industry Financial Services Government Healthcare and Life Sciences Insurance Topic Artificial Intelligence CRM Customer Service Customer Experience PegaWorld Digital Transformation Robotic Automation Application Development Marketing Automation Analytics Agile Pega Platform Decision Management Cloud BPM Operational Excellence Sales Automation Case Management Internet of Things Mobile UX & Design Aug 21, 2019 | itnewsPega CEO Alan Trefler back in Australia for talks with NAB Pega client National Australia Bank explains how they are improving operational excellence with Pega Aug 14, 2019 | Digital Health AgeWhy healthcare relies on intelligent resource use and the right tech Pega’s Peter Ford discusses the need to improve the quality of care within the UK’s NHS through the appropriate use of technology Aug 10, 2019 | The Banking & Finance Post‘PEGA’s case management maximises efficiency of banks’ Pega’s Suman Eadunuri shares how Pega is helping banks with digital transformation through case management and personalized marketing to drive growth and improve customer satisfaction Jul 17, 2019 | Technology DecisionsNZ plans one-stop digital service for businesses Pega client New Zealand Ministry of Business, Innovation and Employment, discusses their plan to build a cloud-based platform to simplify businesses’ interactions with the government Jun 12, 2019 | itnewsNAB marches bots into mortgages, cheques National Australia Bank shares how Pega bots are improving workflows and customer service Jun 11, 2019 | itnewsOptus rethinks how telco customer problems get solved Pega client Optus shares insights from building a universal workflow at PegaWorld May 10, 2019 | Claims MagazineCustomer engagement: Breaking with convention Pega’s Jim Ryan highlights three changes insurance organizations can make to digitally transform. Mar 25, 2019 | CNBCJim Cramer chats with Pegasystems CEO Alan Trefler about the company's growth Learn how Pega has adapted to industry change and why Cramer says the company is "scorching it." Mar 21, 2019 | IT NewsNAB sets software bots loose on its email avalanche National Australia Bank uses Pega Intelligent Virtual Assistant to reduce email avalanche and improve customer experience. Jan 31, 2019 | TechTarget SearchCIORPA bots vs. case management -- both have value, one is transformative Don Schuerman explains why RPA alone is not a transformative technology. Jun 6, 2018 | DMNPega Diary: We're selling change Pega's Jeff Nicholson, Vince Jeffs, and Matt Nolan discuss Pega's model, state of the industry. Nov 15, 2017 | FedHealthITTop technology products driving federal health today: Pegasystems Doug Averill discusses how Pega is improving customer centricity at the VA and CMS. Oct 12, 2017 | Insurance Innovation ReporterPega adds Facial Recognition to KYC and Client Lifecycle Management Facial recognition technology enables secure, legal, fast verification of customer identity. Jun 7, 2017 | PC QuestVirtusa announces cognitive adverse event case processing Virtusa leverages Pega technology to launch latest pharmacovigilance solution. May 12, 2016 | Route FiftyNew Jersey courts IT team preps for the state’s landmark bail reforms Learn how the New Jersey Courts are using Pega to prepare for statewide bail reform. Apr 20, 2016 | Government Computer NewsConsolidated platform speeds criminal justice How the New Jersey Courts are implementing Pega to accelerate criminal justice reform efforts.