Media Coverage

Newsworthy is an understatement. Our industry-leading solutions help the world's largest companies build applications engineered for the future.

| Information Age

A guide to artificial intelligence in enterprise: Is it right for your business?

| Forbes

Democratizing Software For The Greater Good

| itnews

Pega CEO Alan Trefler back in Australia for talks with NAB

| Forbes

Georges Anidjar predicts that not only will 2019 be a year of technological maturity, but the European regulations that came into effect in 2018 will significantly change customer relationships.

| Relation Client Mag

Sylvain Harault reveals that customers who share personal information hope companies know how to make the most of it.

| IoT in Health

In this podcast, Kelli Bravo covers a wide range of topics on data, research, and tech in healthcare.

| BAI Banking Strategies

Christine Parker weighs in on how banks can offer omnichannel for optimal customer experiences.

| IT Finanzmagazin

Pega study finds German consumers are reluctant to share personal data and still prefer human interaction.

| SMAC Talk

In this podcast, Pega's Steve Rudolph discusses the importance of AI and analytics.

| Insurance Innovation Reporter

Advice for shifting insurance customer perceptions to improve loyalty from Pega's Jim Ryan.

| Forbes

Tom Libretto offers advice to organizations on how to get engagement right with GDPR in effect.

| Destination CRM

Pega's Mike Asebrook discusses the benefits of cloud CRM for contact centers.

| GQ Magazin

People find chatbots unintelligent and prefer human contact when solving problems, finds Pega study.

| Customer Talk

Derk-Jan Brand comments on Pega research findings which state chatbot interactions still fall short of consumer expectations.

| Customer First

Pega research reveals that consumers find chatbots useful for simple questions that can be completed quickly.

| AG Connect

Pega study finds people still prefer humans on the other side of chats.

| Forbes

Georges Anidjar discusses the opportunities intelligent machines provide to the next workforce.
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| Finextra

Reetu Khosla explains how the banking industry can utilize zero-code or low-code tools in order to drive faster innovation.
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| Klantcontact.nl

Pega's Peter Woods explains why AI is becoming more of a helping hand when it comes to customer service.
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| Com! Professional

Pega's Carsten Rust comments on the role of CRM systems today.

| CMS Wire

Pega's Baruch's Sachs provides insights in an industry roundup about UX skills.
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| DMN

In this podcast, Pega's Vince Jeffs discusses the evolution of martech over the years.
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| Destination CRM

Pega's Chris Benedetto explains flaws found in sales software today and a roadmap for better solutions.
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| Technology Evaluation Centers

How Pega is unifying customer engagement, CRM, and DPA software solutions.
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| Destination CRM

New capabilities give organizations tools to deliver superior digital experiences.
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| Technology Evaluation Centers

A deep dive into PegaWorld including Pega Infinity, GDPR, AI, and client success stories.
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| The European

A summary of PegaWorld 2018 and the thoughts of the industry's top technology leaders (p16-18).
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| Forbes

Pega's Georges Anidjar explains why flexibility is the key to customer experience.