Media Coverage

Newsworthy is an understatement. Our industry-leading solutions help the world's largest companies build applications engineered for the future.

| Digital Health Age

Why healthcare relies on intelligent resource use and the right tech

| Tech Target

Consider these 12 RPA software vendors for deploymentunum

| Technology Decisions

NZ plans one-stop digital service for businesses

| IT Finanzmagazin

Pega study finds German consumers are reluctant to share personal data and still prefer human interaction.

| Insurance Innovation Reporter

Advice for shifting insurance customer perceptions to improve loyalty from Pega's Jim Ryan.

| GQ Magazin

People find chatbots unintelligent and prefer human contact when solving problems, finds Pega study.

| Customer Talk

Derk-Jan Brand comments on Pega research findings which state chatbot interactions still fall short of consumer expectations.

| Customer First

Pega research reveals that consumers find chatbots useful for simple questions that can be completed quickly.

| AG Connect

Pega study finds people still prefer humans on the other side of chats.
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| Klantcontact.nl

Pega's Peter Woods explains why AI is becoming more of a helping hand when it comes to customer service.
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| Technology Evaluation Centers

How Pega is unifying customer engagement, CRM, and DPA software solutions.
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| Technology Evaluation Centers

A deep dive into PegaWorld including Pega Infinity, GDPR, AI, and client success stories.
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| The European

A summary of PegaWorld 2018 and the thoughts of the industry's top technology leaders (p16-18).
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| Forbes

Pega's Georges Anidjar explains why flexibility is the key to customer experience.
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| This Week In Machine Learning and AI

This series of podcast episodes features clients and thought leaders from PegaWorld 2018.
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| TOPBOTS

How Pega Infinity TM is changing the enterprise AI solutions game.
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| Customer Talk

Why optimum customer service can dispel human inefficiency
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| Customer Talk

PegaWorld 2018 demonstrates the key trends in customer decision making.
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| DMN

In this podcast, Pega CMO Tom Libretto discusses the evolution of CRM onsite at PegaWorld 2018.
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| Klantcontact

Why the next best action is making way for the next best moment.
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| Forbes

Recapping PegaWorld 2018 with customer service and experience expert, Shep Hyken.
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| DMN

Pega's Jeff Nicholson, Vince Jeffs, and Matt Nolan discuss Pega's model, state of the industry.
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| Which-50

Commonwealth Bank of Australia shares its Pega success story at PegaWorld.
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| Computable

Alan Trefler presents Pega Infinity at PegaWorld 2018.
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| ZDNet

Influencer Paul Greenberg recaps his PegaWorld panel envisioning customer service in 2025.
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| DMN

Alan Trefler sat down with the editor at PegaWorld to spotlight Pega's strengths and direction.
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| SearchCRM/TechTarget

Pega Infinity incorporates low-code appdev, blockchain and AI to optimize marketing campaigns.
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| Computer Business Review

Pega, Aflac share thoughts on digital transformation and Pega Infinity at PegaWorld 2018.