Events

Events

Events

Join us to learn about the transformational power of Pega’s applications.

UPCOMING EVENTS

March 29, 2017
When Customers Don’t Follow the ScriptRead more
11:00 AM EDT
Modern businesses spend tremendous time and resources mapping, analyzing, and scripting the perfect customer journey. The problem is, today’s connected customer chooses their own journey. In this webinar, you’ll learn how the team at the Royal Bank of Scotland has overhauled their experience using personalized insights in real-time to make the right decisions.
Webinar
March 29, 2017
When Customers Don’t Follow the ScriptRead more
1:00 PM EDT
Modern businesses spend tremendous time and resources mapping, analyzing, and scripting the perfect customer journey. The problem is, today’s connected customer chooses their own journey. In this webinar, you’ll learn how the team at the Royal Bank of Scotland has overhauled their experience using personalized insights in real-time to make the right decisions.
Webinar
April 6, 2017
Improving Design & Omni-channel Patient Adherence DeliveryRead more
11:00 AM EDT
The conventional models for engaging customers in Life Sciences and Healthcare are changing dramatically, and driving major industry challenges. With the shift from product-centricity to patient-centricity, the importance of leveraging the “always on” patient communication channels of choice, has never been greater. Choosing a scalable solution that will empower a comprehensive patient-centered...
Webinar
April 12, 2017
What is a Customer Engagement Hub?Read more
11:00 AM EDT
Gartner advocates that organizations should adopt a Customer Engagement Hub to deliver consistent, well-orchestrated, and relevant cross-channel customer experiences. But what exactly is a Customer Engagement Hub and why do you need one? Join Olive Huang, Research Director from Gartner, and Vince Jeffs, Director of Strategy and Product Marketing from Pega, as they answer these questions and more.
Webinar
April 27, 2017
10 Steps to a Successful Customer Engagement HubRead more
11:00 AM EDT
In part 2 of our webinar series, Gartner Research Director, Olive Huang, will detail the 10 steps needed to plan for a successful customer engagement hub. While Vince Jeffs, Director of Strategy and Product Marketing for Pega, will detail how Pega has architected its next-generation customer engagement solution with a Customer Decision Hub as the brain to function as the core component of this...
Webinar