Vodafone Turkey Delivers Staggering Revenue and Increases NPS with Proactive and Personalized Sales Offers

Vodafone Turkey Delivers Staggering Revenue and Increases NPS with Proactive and Personalized Sales Offers

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  • Nilay Kurşunoğlu, Omni Channel Marketing Senior Manager, Vodafone Turkey

Vodafone Turkey delivered year on year revenue growth of more than 60% through its retail channel, increased customer NPS by more than 20 points and won a prestigious Stevie marketing award with its “Pusula” retail solution. Learn how Vodafone Turkey uses sophisticated analytics to evaluate customers’ behavior and needs in real-time to arm retail staff with offers personalized for each customers.