Vodafone Turkey Delivers Staggering Revenue and Increases NPS with Proactive and Personalized Sales Offers

Jun 06, 2017 | 3:30 PM
Grand Ballroom 116
Vodafone logo
  • Ender Ozgun, Customer Value Management Director, Vodafone Turkey

Vodafone Turkey delivered year on year revenue growth of more than 60% through its retail channel, increased customer NPS by more than 20 points and won a prestigious Stevie marketing award with its “Pusula” retail solution. Learn how Vodafone Turkey uses sophisticated analytics to evaluate customers’ behavior and needs in real-time to arm retail staff with offers personalized for each customers.