Vodafone Turkey Delivers Staggering Revenue and Increases NPS with Proactive and Personalized Sales Offers

Vodafone Turkey Delivers Staggering Revenue and Increases NPS with Proactive and Personalized Sales Offers

Breakout
Jun 06, 2017 | 3:30 PM
Grand Ballroom 116
Vodafone logo
  • Ender Ozgun, Customer Value Management Director, Vodafone Turkey

Vodafone Turkey delivered year on year revenue growth of more than 60% through its retail channel, increased customer NPS by more than 20 points and won a prestigious Stevie marketing award with its “Pusula” retail solution. Learn how Vodafone Turkey uses sophisticated analytics to evaluate customers’ behavior and needs in real-time to arm retail staff with offers personalized for each customers.