Join Us at the Customer Engagement Summit

Customer relationships are the most important competitive differentiator. Customer experience therefore, is the key to long term business success and market position.


Thank you for joining us in Singpaore for CRM Evolved. We hope the event inspired you by showing how you can deliver a seamless customer experience by connecting your marketing, sales and customer service to your back office operations.

We want to continue to deliver world-class events that bring you insight, best practice and excellent networking opportunities. To help us do so, please take a few minutes to fill out the brief feedback survey.

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The Raffles Convention Centre - Fairmont

The Raffles Convention Centre - Fairmont

Thursday 1st September 2016
8:00am – 12:30pm

Raffles City
Convention Centre

80 Bras Basah Road
Singapore 189560


Download Session

Customer Engagement in a Digital World

Alan Trefler
Chairman and CEO, Pegasystems

Experience the Future of Customer Engagement

Robin Collyer
Marketing and Devisioning Specialist

Sjoerd Heins
Solutions Consultant, Pegasystems

QBE Emerging Market's Digital Transformation Journey to Drive Sustained Profitable Growth via Pega 7

Julian Anderson
Head of Digital Innovation and IT Strategy - QBE

In participation with

Event Sponsors

HCL VirtusaPolaris