Client Ambassador

Job Category: Pre-Sales Consulting
Location: France - Remote
Meet Our Team:

The Pega Ambassador is a passionate business & technical thought leader, working collaboratively across customer accounts and the partner ecosystem. The Product Ambassadors role is to represent the Pega views on trends, business change, technology and digital transformation towards customer executive managers at key moments in the sales cycle, at group events, and during projects to support these large accounts during their major transformation.

Picture Yourself at Pega:

The role requires outstanding communication skills whose mission is to engage, inspire and mobilize our top client organizations and staff into becoming passionate about Pega’s strategic products. The person will have great interpersonal skills, and will create innovative ways to inspire customers and partners, and be able to articulate the strategic “why & how” in a constant stream of communications, written and verbal, engaging and influencing at all levels within our top client organizations, including C-Level stakeholders and board members. The person will play a pivotal role in evolving a corporate Ambassador culture, inspiring passion in employees and customers. 

What You'll Do at Pega:
  • Be a trusted advisor to Pega’s customers and partners, promoting Pega as a brand and supporting the growth of the business.
  • Lead and evangelise optimal use of the application of areas such as Unified Desktop, CTI Integration, Pega Knowledge, Co-browse, Chat, Intelligent Virtual Assistants, guided self-service and service case management to maximise effectiveness of the Proactive Customer Service solution.
  • Work closely with customers, prospects and partners, to identify & educate the growing Pega community on the latest product capabilities and compelling business value
  • Working closely with the sales, marketing and product teams to define the go-to-market strategy for the top 500 global organisations
  • Work closely with key partners to raise our level of engagement and drive partner lead revenues
  • Create and deliver compelling sales assets, customer stories & videos, inspirational, impactful, and tailored pitches articulating the “Why & How” Pega
  • Speak at industry summits, tradeshows, roundtables, discussion groups and other events influencing and growing the Pega Ambassador community
  • Attend to client meetings at all levels, including C-level and board members, making an emotional and memorable impact
  • Work in close collaboration with marketing leveraging a variety of marketing methods (social media, webinars, videos, whitepapers, newsletters, demos, etc…) infusing the message with passion
Who You Are:

The role requires outstanding communication skills whose mission is to engage, inspire and mobilize our top client organizations and staff into becoming passionate about Pega’s strategic products. The person will have great interpersonal skills, and will create innovative ways to inspire customers and partners, and be able to articulate the strategic “why & how” in a constant stream of communications, written and verbal, engaging and influencing at all levels within our top client organizations, including C-Level stakeholders and board members. The person will play a pivotal role in evolving a corporate Ambassador culture, inspiring passion in employees and customers. 

What You've Accomplished:
  • Extensive experience selling complex enterprise software solutions
  • Excellent communication skills with the ability to interact with both senior business and IT managers within large blue-chip organizations
  • Comfortable working in an entrepreneurial, high growth and pressurized environment
  • Ability to grasp new technology concepts quickly and think creatively
  • Confident evangelist to both internal and external (clients, partners & media) audiences
Pega Offers You:
  • A rapidly growing yet well-established business
  • The world’s most innovative organizations as reference-able clients
  • Gartner Analyst acclaimed technology leadership across our categories of products
  • Continuous learning and development opportunities
  • An innovative, inclusive, agile, flexible, and fun work environment
Job ID: 9640

As an Equal Opportunity and Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
Accessibility – If you require accessibility assistance applying for open positions please contact PegaApplication@pega.com.

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