Lead Business Architect - Pega Consulting ANZ

Meet Our Team:

Are you ready to be part of a dynamic consulting team that's transforming how the world's leading organizations operate? At Pega, we're seeking passionate Business Architect consultants who can bridge the gap between business needs and technical solutions using our cutting-edge enterprise AI decisioning and workflow automation platform.

Our team lives and breathes the Pega delivery vision: quickly building high-quality, outcome-driven applications that evolve with the changing needs of business. As a key member of the Pega Consulting team, you'll work with passionate and driven project teams, delivering innovative solutions that create real business impact.

Picture Yourself at Pega:

As a Lead Business Architect, you'll play a pivotal role in structuring the business processes and information architecture for major organizations. In this role, you'll help drive organizations forward from their current state to their desired future state, collaborating with subject matter experts to ensure that solutions align perfectly with business requirements.

You'll accomplish your goals by working with dynamic project teams to align strategic objectives with business and IT initiatives. Your expertise in consulting, communication, and business process design will be instrumental as you engage with executive stakeholders and technical teams to deliver transformative solutions. 

What You'll Do at Pega:

• Partner with both clients, Pega partners and technical teams to develop high-quality deliverables across all project phases, from discovery and requirements definition through to user acceptance testing
• Leverage your industry experience to consult and influence client direction toward best practices, Public Sector, State or Federal Government experience is useful.
• Lead discovery workshops and requirements gathering sessions with business stakeholders
• Demonstrate your commitment to customer success by ensuring delivered solutions perform to business requirements and exceed expectations
• Support Account Executives and Project Delivery Leads in pursuing new opportunities
• Teach and drive the use of Pega's methodology among clients, partners, and teammates
• Get Hands-on Pega tools such as Blueprint and App studio run live in client workshops

• Demonstrate deep understanding of our strategic applications supporting each market and how to leverage them to drive early value.

Who You Are:

An intelligent, motivated, collaborative professional with exceptional communication skills and proven experience working with diverse teams of business users and IT professionals. You have a strong consulting background and experience implementing business process changes in customer organizations.  

What You've Accomplished:

• 8+ years of progressively responsible experience in analysis, requirements gathering, design, and development of enterprise application systems
• Experience working in consulting roles with a track record of successful client engagements (essential)

• Strong experience in journey mapping, data modelling and building future state workflows aligning to the business needs.

• Experience with Pega or other CRM, BPM platforms (for example Salesforce, Microsoft Dynamics, ServiceNow or similar)
• Excellent time management and organization skills, with the ability to manage multiple competing priorities
• Creative and strategic thinking with a focus on achieving outcomes
• Exceptional interpersonal skills and the ability to communicate effectively with executive stakeholders
• Willingness to travel when needed (critical project phases only, typically 1-2 weeks at a time if interstate)

Prem Residency or ideally Citizenship is required for this role. 

Pega Offers You:

Gartner and Forrester analyst-acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company, Full Health, life and salary insurances 
• Opportunity to work with leading organizations on transformative projects

Location: This role can be based in either Sydney, Melbourne, Canberra, or New Zealand

Travel: Approximately 25% travel required, primarily for critical project phases

Pegasystems is the leader in cloud software for customer engagement and operational excellence. Our adaptive, cloud-architected software – built on the unified Pega Platform™ – empowers people to rapidly deploy and easily change applications to meet strategic business needs.

Pega's low-code application development platform allows enterprises to quickly build and evolve apps to meet their customer and employee needs and drive digital transformation on a global scale. For more than 40 years, Pega has enabled higher customer satisfaction, lower costs, and increased customer lifetime value.

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