Senior Technology Operations Specialist (Executive Assistant)

Meet Our Team:

The Operations Coordinator is a member of the India Executive Administration and Operations team and provides high-level project management, administrative, and operations support to the Cambridge based Product Engineering department.

Picture Yourself at Pega:

This role will focus on project management, department administration tasks, budget management, calendar maintenance, meeting organization, reporting, and presentation coordination.

What You'll Do at Pega:

• •    Day to Day Operations @ Pega India
  o    Calendar management
  o    Expense management
  o    Travel management
  •    Global Stakeholder Management- coordinating with VP’s across various business groups
  •    Visitor Management at Senior levels including their India schedule
  o    Cars/Cabins Management for Visitors & Expats
  •    Handling engineering partner POs and payment schedules 
  •    Co-ordination with Pega India Finance Team on Payments processing payments
  •    Industry Presence- Engaging with Industry leaders/ events/ managing participation- presence
  •    Customer/Partner Connects- Supporting Customer and partner connections in India
  •    PR, Media and associated connect management
  •    Government Networks- Support liaisons
  •    QBR and other such governance co-ordination 
  •    Plan, organize and help execute platform India level offsite or ILT/Extended ILT forums
  •    ILT governance implementation
  •    Capturing minutes and action items and follow through the actions from governance meetings
  •    India events – Events at India level like townhalls and other large gatherings 
  •    Working with vendors for organizing events, merchandise etc
  •    Work very closely with Facilities, Operations, Finance and other support organizations to get various action implemented as part of daily operations
  •    Host industry events at Pega as required, Host customer/partner visits and events
  •    This role supports not only help in the administration of duties for Platform Engineering, it will also extend to help in the administration and operational of duties for ILT and India as a span.

Who You Are:

The Operations Coordinator is a member of the India Executive Administration and Operations team and provides high-level project management, administrative, and operations support to the Cambridge based Product Engineering department. This role will focus on project management, department administration tasks, budget management, calendar maintenance, meeting organization, reporting, and presentation coordination.
 

What You've Accomplished:

• Bachelor's Degree or equivalent experience
• 12 to 15 years Years' experience in an admin role with demonstrated administrative or project management skills
• High proficiency in Microsoft Word, Excel, Outlook, Internet, PowerPoint
• Ability to team with other administrative staff in the orchestration of meetings and projects
• Creativity and problem solving skills
• Resilience: Ability to deal effectively with pressure and capably perform in stressful situations
• Communication skills
• Can-do attitude: Demonstrated willingness to overcome obstacles

Pega Offers You:

• Gartner Analyst acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company