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Technical Documentation Summer Intern

Job Category: Internships
Location: Poland - Krakow

About The Summer Internship Program At Pega:

Join an award-winning Internship Program at Pega Poland! Our Internship starts at the beginning of July and lasts until the end of September. You will have a chance to participate in your team's daily work but additionally, we offer: 

•    Coffee Break Series with the Pega leadership team - you can ask and learn from their experience,
•    Global Intern Project,
•    I&D and Employee Resource Groups workshops,

 and many more...


Meet Our Team:

In this role, you will write and edit technical documentation to enable Pega users to solve critical business problems using our software. This content, in the form of online help, knowledgebase articles, and installation, upgrade, and implementation guides; addresses the needs of multiple audiences, including business users and technical implementers. In this position, you will work with stakeholders across the organization to write/edit effective, use-case-based content.


What You'll Do at Pega:

  • Write and edit technical documentation to support product releases
  • Evaluate Pega software products and provide feedback to improve internal functions and usability
  • Become well-versed in the architecture, design, and implementation features of Pega software products
  • Identify and make recommendations for process and tool improvements that increase the efficiency and productivity of the technical documentation team


Who You Are:

An intelligent, motivated, and collaborative individual with exceptional communication skills. You want to gain experience in documenting software products and the ability to organize and present a range of technical material to a variety of audiences.

  • C1/C2 English level,
  • Outstanding communication and writing skills,
  • Interest in IT-related fields (e.g. marketing automation, AI, big data),
  • Technical writing and editing skills,
  • Ability to think creatively and strategically,
  • Good interpersonal skills and the ability to communicate, partner, and collaborate effectively,
  • A demonstrated dedication to considering things from the customer’s perspective.


Pega Offers You:

  • Three-month paid internship (full-time),
  • A chance to work with diverse global teams on real-time, impactful projects and initiatives,
  • Structured manager and mentor program.
Job ID: 18932

Inclusion and Diversity – Inclusive is one of our values at Pega. Pegasystems is committed to inclusion and diversity and strives to foster a fair and inclusive environment for all. We believe Pega can achieve more when we create a culture that inspires each of us to fully contribute each and every day. We encourage diverse thinking and collaboration for better outcomes for all. Learn more about our inclusive culture.

As an Equal Opportunity and Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here.

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