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People Operations Coordinator

Job Category: People
Location: US - Massachusetts - Cambridge

Meet Our Team:

This is a fantastic opportunity to join a diverse and growing Human Resources team as a People Operations Coordinator. You will be part of our Asia Pacific & Japan support team, based in our APAC headquarters in Sydney.

Picture Yourself at Pega:

You will be responsible for partnering with our Talent Attraction function and senior stakeholders across the business to ensure a smooth and positive candidate & employee experience.

What You'll Do at Pega:

  • Be the first point of contact and provide prompt, courteous and accurate customer service-orientated interactions with candidates & employees, appropriately escalating queries where necessary.
  • Use your superpowers of organisation to make the whole interview process flow seamlessly (scheduling of interviews, travel arrangements and other interactions as needed.
  • Coordinate candidate information by maintaining high level of accuracy in our applicant tracking system.
  • Generating & assisting in the production of employment documentation during an employee’s life cycle
  • Monitoring our various systems to ensure data integrity. 
  • Propose creative ideas on how to improve processes in order to provide an even better candidate & employee experience.
  • Manage the candidate background check process from end-to-end.
  • Participate in various HR projects and initiative as required.

Who You Are:

  • You are proficient in Japanese
  • You are an excellent multitasker who thrives on juggling multiple assignments simultaneously.
  • You can't stand when things aren’t organized and get excited when everything happens as planned.
  • You sweat the details; the small things matter. 
  • You have a high sense of urgency and attention to detail. 
  • You have an engaging and empathetic personality.

What You've Accomplished:

  • 1-3 years' experience in a similar role.
  • Must be proficient in Japanese
  • Bachelor’s degree or equivalent business experience.
  • Proficiency with MS Office tools, specifically Outlook and Excel. 
  • The ability to triage incoming requests appropriately, remaining calm, composed and organized.

Pega Offers You:

  • The world’s most innovative organizations as reference-able clients.
  • Analyst acclaimed technology leadership in a massive emerging market.
  • A highly collaborative environment for the designing and development of new ideas and features.
  • An ever-changing business landscape that adapts, scales and performs.
  • Many opportunities for development – on-boarding training, tuition reimbursement, online courses, etc.
  • Attractive benefits package.
  • Working in a friendly atmosphere in an international environment.
Job ID: 18407

Inclusion and Diversity - Inclusive is one of our values at Pega. Pegasystems is committed to inclusion and diversity and strives to foster a fair and inclusive environment for all. We believe Pega can achieve more when we create a culture that inspires each of us to fully contribute each and every day. We encourage diverse thinking and collaboration for better outcomes for all. Learn more about our inclusive culture.

As an Equal Opportunity and Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Accommodations – If you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here.

Labor Condition Applications
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Pegasystems Limited UK Gender Pay Gap Statement

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