Go Digital and Win Big Business

Pega’s B2B Customer Lifecycle Suite provides CSPs with an agile platform that unifies disparate sales, service, and fulfillment processes. As a result, you can improve sales, delivery and better engage with customers through personalized, omni-channel experiences.

B2B Customer Lifecycle Suite for CSPs

Leading CSPs are reinventing the B2B customer experience and delivering outstanding results:

  • Lead to contract – reduce quote times up to 70%, increase sales by 10%
  • Order to cash – streamline delivery up to 70%; eliminate fallout by 50%
  • Trouble to resolve – improve NPS by 50 pts, reduce AHT by 20%

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5 Steps to Agile Telco Transformation

5 Steps to Agile Telco Transformation

Infuse innovation into your digital business

Today’s CSPs are transitioning from selling legacy services to a new portfolio of digital offerings that customers now expect. In order to transform your businesses, CSPs must abandon traditional siloed systems that constrain your ability to act quickly across the organization and evolve with your most demanding customers.

Download this eBook to learn the five-step approach for helping CSPs transform into an agile digital service provider and win B2B customers.

Download the eBook

Download the eBook