Industry Solutions

Top insurance carriers across the U.S. and world-wide have chosen Pegasystems’ industry-leading Build for Change® SmartBPM® system

 

Solutions In Action

Massive Sales and Profitability Increase	Web-Based Automation Improves CRM	BPM Modernizes Business Cycle	BPM Makes Better Audit Trails
Agents Grow New Customer Equity	Company Cuts 30% of Claims Examinations	Faster, More Accurate Retrieval	Claims Exceptions Cut Back
$70 Million in New Business	CRM Excellence Pleases Customers	Labor Costs Cut Through BPM	Rules-Driven Documentation Delivers
Cross-Selling and Up-Selling Increased	Insurer Increases Cross-Sell Success	BPM Saves $2.2 Million Over Five Years	More Accurate Customer Data

Top insurance carriers across the U.S. and world-wide have chosen Pegasystems’ industry-leading SmartBPM® suite to implement a wide range of applications. These firms have all chosen Pegasystems for the same reason: Pegasystems delivers staggering results in growth, retention, and productivity while introducing and enforcing governance in critical applications.

Pegasystems makes it easy for insurance carriers to benefit from this technology with an Insurance Industry Framework™ that encompasses best practices for building scalable, extensible insurance applications. The framework leverages the IBM Insurance Application Architecture (IAA) and ACORD standards for faster time to market, as well as Pegasystems’ Product Configuration Framework™, to address insurance carriers’ complex policy-configuration issues.

Carriers using SmartBPM can do more than merely react to change. With SmartBPM they can implement solutions in quick order, realize ROI quickly, and enjoy increasing returns on a continuous basis. This represents a paradigm shift from the “build it, leave it, replace it” status quo.

Based on the patented Build for Change® technology, SmartBPM’s unified environment gives insurers a way to represent all of their rules and policies and make them more manageable and accessible across the enterprise. SmartBPM also provides insurers with the tools that they really need to automate work functions and manage change to drive the efficiency and effectiveness of their businesses.

Pegasystems’ SmartBPM suite reflects Pega’s experience and industry knowledge. SmartBPM helps carriers improve their processes in New Business (quoting & underwriting, product configuration, rating and reinsurance), Customer Relationship Management (marketing, 360-degree view, FNOL, and self-service), Servicing Backbone (case management, claims, policy management, and internal servicing), and Risk, Fraud, and Compliance, including subrogation and recovery.