Transform the Way People Work with Unparalleled Process Agility

The Challenge: When it comes to thriving in today’s highly competitive markets, a lack of operational efficiency, a proliferation of manual processes and too many isolated systems are the top reasons why organizations do not experience the agility or time to value they need to beat the competition.

With Pegasystems at your side, you can finally gain the agility your business demands. Pegasystems build intelligent automation into all its solutions, making it possible to achieve real automation and straight-through processing as well as fill in the gaps between existing systems for a complete and consistent view of your business. By converting best practices and exceptions into business rules that address each unique situation, Pega automatically guides the process through every step. When human intervention is necessary, Pega delivers the right information and decision support to optimize the process.

Whether you choose Pega solutions for the cloud or on-premise, they offer the same exceptional flexibility and agility to rapidly turn business objectives into streamlined, end-to-end processes. Unlike the typical “rip and replace”, IT-dependent approach, Pega’s intelligent automation works with existing systems, allows for controlled migration from the legacy environment and puts the power of innovation into the hands of the business owner.

• Reduce operational time and costs. Automate tasks at the point of interaction to eliminate manual handling and disconnected hand-offs.
• Increase process consistency and compliance. Incorporate best practices into dynamic processes that cover every step from front- to back-office across multiple channels, systems, internal and external organizations and lines of business.
• Enhance operations. Leverage real-time reporting and metrics to gain deep insight into performance results and identify areas for improvement across the organization or by individual.
• Innovate at the speed of business. Take advantage of business-focused tools to quickly plan, model, implement, monitor and adapt automated processes that transform the way people work in support of new products and services, market demands and competitive pressures.

Pegasystems — Delivering Real-World Results

Many of the world’s largest companies trust Pegasystems to help them achieve new levels of operational efficiency that cuts costs, enhances the customer experience and delivers the competitive edge.

• A large utility uses Pegasystems to analyze supplier proximity and capabilities, availability and tax rates in order to optimize project plans. The company has saved over $100M in taxes in the first year and reduced the effort to maintain and act upon information for more than 7,000 tax authorities by more than 30 percent.
• Pega solutions manage complex multi-jurisdiction contracts at a larger US manufacturer, eliminating manual contract work and cutting internal costs more than $100 million. The company has also reduced its tax exposure with automatically recommended tax structures, and significantly improved reporting accuracy with information automatically collected for compliance reports.
• Pegasystems has improved the quality of operation for a major federal financial institution, eliminating redundancy and a lack of consistent rules management to realize $6M in IT savings per year. Pega provides coverage for over 100 unique requirements, automates prioritization of work based upon specific criteria and is scalable throughout the enterprise. As a result, the institution has reduced its backlog over 40 percent in the first year, and enabled the consolidation of 45 processing centers into 12 district operations.
• A major pharmacy benefits manager deployed a dosing calculator in just 30 days which optimizes dosage calculations to minimize product waste and associated.