Revolutionary Transformation

Pega named among the "Top 20 Most Promising Automotive Solutions Providers"

Learn more about Pega Warranty Management

Pega Conflict Minerals Compliance

A Dynamic Case Management solution approach for Dodd-Frank Section 1502

For the Internet of Everything

Pega is the Process of Everything™

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Drive Innovation and Cost Efficiency throughout Your Business

With Pega, automotive and transportation companies can transform inflexible, slow-to-respond operations into agile, intelligent processes that drive innovation at lower cost throughout the organization. From design chain, product lifecycle and supply chain management to dealer collaboration, customer service and warranty management, Pega solutions enable you to standardize your operations on an agile business platform that breaks down organizational silos and manages collaboration across the extended enterprise.

Streamline warranty management to increase efficiency, quality and customer satisfaction

Pega Warranty offers a unified approach to increase product quality and drive down claims and operational costs, while increasing customer satisfaction and cost recovery from suppliers. Intelligent work automation optimizes the process from end-to-end across all channels and devices. Resolution is faster with incoming data captured automatically and rules-driven processes providing accurate diagnosis and recommendations to resolve faults and settle claims. You can rapidly gain these benefits with Pega’s pre-built, easily configured processes, rules and other warranty management components that support industry standards.

 


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Pega's end-to-end Warranty Management solution offers a unified approach that increases overall product quality, driving drives down claims and operational costs, while increasing customer satisfaction and cost recovery from suppliers.

Achieve supply chain transparency to comply with conflict minerals regulations

The Dodd-Frank Act on Conflict Minerals requires annual reports on the sources of commonly used minerals in manufactured products. Pega’s Better Business Software™ streamlines the supply chain disclosure process, providing an agile environment for identifying whether or not a product contains conflict minerals and determining where the minerals originated. Intelligent work automation, rules-driven processes and a holistic view of the supply chain simplify due diligence, attestation and reporting. A real-time dashboard combined with robust, pre-defined reports and a complete audit trail makes it easy to monitor key performance indicators and gain the transparency required to comply with the legislation.

 


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Maximize your investment in ERP with agile Pega technology

Pega solves the problem of inflexible, hard-to-change ERP systems with rapid, easy ways to connect streamlined Pega processes to your existing systems, including SAP. With Pega, you can extend core ERP platforms to address new and changing business needs, quickly share information, find the right resources and gain real-time visibility into critical processes. Fully automate cases and case work across all channels, provide real-time decision support and guided interactions to ensure the best possible outcomes, easily determine root cause and improve compliance with robust reporting dashboards, and respond to ongoing change in days instead of weeks or months.

 


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Rapidly reap the best of both worlds: a dynamic, responsive case management system that enables you to capture and execute customer-focused, innovative processes.

Orchestrating people, things, and data to achieve optimum business outcomes

The proliferation of the world’s connected, smart devices has been called The Internet of Things, The Internet of Everything, and The Industrial Internet. Orchestrating these devices, along with people and data, is the natural evolution of intelligent business process management. Pega is at the center of a new era in automation, productivity and business transformation.

Welcome to the Process of Everything >

 


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For the Internet of Everything, Pega is The Process of Everything™
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Companies who apply Intelligent BPM (iBPM) to the IoE will be able to coordinate humans, intelligent things, and their enterprise applications to improve the way they service their customers while optimizing the efficiencies of their operations.
Customer Stories

Using Pega solutions, manufacturing organizations have achieved rapid and measurable value.