Manufacturing

Building Profitability with the Power of Agile Processes

The Challenge: In a difficult economic climate, manufacturers must improve supply chain efficiency, contend with offshore competition, increased regulation, rising energy and material costs, and new outsourcing models. All of these challenges conspire to make it tough to compete profitably in today’s manufacturing environment.

Pegasystems allows manufacturers to transform brittle and inefficient processes into agile and intelligent processes. With Pegasystems, you can cut costs and drive innovation across the organization. For key business functions, such as supply chain, product lifecycle and customer relationship management, Pega solutions enable you to standardize your operations on a business platform built for flexibility and agility. Uniquely, Pegasystems delivers an unprecedented level of power into the hands of business owners so that you can quickly and easily turn your business objectives into intelligently automated processes that optimize operations across every channel, line of business, department and supplier.

Enhance your selling success, improve relationships with customers and suppliers, optimize procurement and sourcing, achieve and maintain ISO 9000 certification, fine-tune processes to eliminate product defects and increase regulatory compliance. With Pega solutions on the cloud and on-premise, you can implement smart, agile processes that cut costs, encourage on-going innovation and shorten time-to-market for new products and services.

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Warranty Management

 

A full-scope warranty management solution to meet the needs of the most demanding and challenging warranty management and claims operations.

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New Business — Improve product lifecycle management with collaborative planning, intelligent configuration and ongoing process improvement. Take Six Sigma to the next step by using process innovation to shorten time-to-market for new products and services.

Intelligent Automation — Automate and integrate front- and back-office processes to significantly increase productivity across the organization, reduce costs and keep employees focused on innovative, value-producing activities.

Customer Relationship Management — Optimize every customer interaction across all channels with dynamic, personalized conversations that achieve the best outcome for your customer and your company.

Risk, Fraud and Compliance — Gain the control you need to increase compliance, mitigate risk and reduce fraud with comprehensive audit trails and reporting.