Life Sciences
Transforming the Customer Experience:  |
Intense pressures beset the life sciences industry from expiring patents, reduced pipelines and extensive approval cycles and regulations that vary from region to region. While these challenges compel companies to streamline their business operations, they are hampered by isolated systems and outdated processes that drive up costs, increase risk and slow the introduction of new products to the market.
With Pegasystems, you can transform the way you interact with customers, business partners and regulators to streamline your operations and bring new products to market faster . Intelligently automate core business functions from clinical trial and adverse event case management to product management and customer service. Leverage business friendly modeling tools to capture program requirements directly into the system, enabling true requirements-driven implementations. Increase compliance and consistency by embedding standard operating procedures and regulatory requirements into end-to-end automated processes and manage audit trails and track user actions within validated environments.
Even better, Pegasystems delivers the power of innovation into the hands of the business owner, making it easy to rapidly model and deploy agile business processes that can adapt to constantly shifting market conditions, business requirements and global regulations. That’s why leading life science companies have chosen Pega solutions for the cloud and on-premise to help them gain business advantage at new levels of speed and economy.
Tab 1
Pega Frameworks and Featured Solutions accelerate the delivery of industry-specific applications by providing pre-defined data models, workflows, decision tables, user interfaces and industry components. Leveraging Pega's powerful process and rules management capabilities, these solutions enable you to capitalize on the strength, extensibility and agility of Pega technology while rapidly achieving significant return on investment.
| Life Sciences Industry Foundation | A set of reusable industry focused components to support FDA 21 CFR Part 11, PDF Forms, enhanced connectors for ECM systems and content distribution between sponsors, healthcare professionals and regulators. |
| Customer Process Manager for Life Sciences | Provides life sciences organizations with an intent-driven approach to CRM and customer interactions. |
| Spend Management for Life Sciences | Manage spend and reporting activities proactively and ensure compliance with varying regulations. |
| Optimized Grants Management for Life Sciences | Streamline grants requests, approvals, awards and execution. |
| Pega BPM to Streamline Adverse Event Case Processing | Configurable, rules-driven specialization for pre- and post-approval safety case management. |
Tab 2
New Business — Decrease the drug development lifecycle with agile solutions for rapidly simulating, modeling and deploying streamlined processes across Research & Discovery, Clinical Operations, Regulatory Affairs, Product Management and Sales & Marketing.
Intelligent Automation — Improve productivity and information integrity by integrating with related systems including Clinical Trial Management, Safety, Document Management and Enterprise Resource Planning systems to leverage information contained within these systems and eliminate bottlenecks.
Customer Relationship Management — Enhance healthcare practitioner and customer relationships across all channels with dynamic, personalized campaigns and interactions that achieve the best outcome for your customer and your company.
Risk, Fraud and Compliance — Benefit from requirements-driven systems, comprehensive audit trails and detailed reporting to increase compliance, reduce risk and quickly adapt to changing global regulations.
Customer Success
Using Pega solutions, life sciences organizations have achieved rapid and measurable value.
