Default Management

Gain Efficiency and Compliance with Comprehensive Default Management

From collections to loan loss mitigation and pre-foreclosure, Pega automates the operational life cycle of default management for all types of secured and unsecured loans. This unified solution delivers a complete view of each transaction and consistent application of the right policies and procedures, delivering the transparency and control lenders need for efficient, compliant default management. Leveraging Pega’s dynamic processes, holistic case management, automated guidance and quick integration with legacy systems, lenders can dramatically improve coordination between teams and make it easy for every lending representative to perform as an expert.

Achieve error-free foreclosures
Pega’s Pre-Foreclosure solution streamlines complex processes and decisions across early collections, loss mitigation and customer service activities. Providing a comprehensive view of each case, Pega monitors and controls all pre-foreclosure activities to make sure case integrity is achieved before the foreclosure is initiated.

Enhance default management consistency
The Pega platform for loan loss mitigation leverages a unified process and rules environment to consistently execute business policies, procedures and customer treatments while dynamically managing specialized exception and override requirements.

Reduce processing time and costs
Intent-driven processes guide representatives and automatically apply business-defined document and processing requirements by criteria such as customer segment, program, geography or investor, as well as generate correspondence and communications.

Increase compliance
A complete audit trail captures every automated and manual activity throughout the life cycle of a modification process, providing the detailed insight needed to meet regulatory requirements.

Efficiently keep up with regulatory change
Pega’s Build for Change® technology empowers business users to create and modify rules and processes without any coding, enabling immediate response to changing regulations and policies.

Customer Success
	The key to a successful lending platform: BB&T, Aite Group and Pega The lending industry is tackling numerous challenges in this economic environment. With the growing list of regulatory requirements, organizations face operational challenges with existing lending platforms that are not compliant. In this webinar, we will share how a Customer-Oriented Architecture platform addresses: operational control and transparency, agility to address regulatory change, and increased operating efficiencies.
	Rapidly Implemented Pega Solution Leads to 200% Increase in Productivity One of the world’s largest financial services institutions needed to increase the efficiency of its mortgage loan modification processes which were hampered by inflexible legacy systems and manual transactions. Turning to Pega, the institution deployed a solution that offers a holistic, customer-centric view in just 90 days to significantly reduce re-work, duplication of efforts and manual loan tracking and routing. Productivity is up 200%, and an average of 4,000 customer letters are auto-generated each day with more than 500,000 program documents tracked and verified each week.