Automotive & Transport
Drive Innovation and Cost Efficiency throughout Your Business
With Pega, automotive and transportation companies can transform inflexible, slow-to-respond operations into agile, intelligent processes that drive innovation at lower cost throughout the organization. From design chain, product lifecycle and supply chain management to dealer collaboration, customer service and warranty management, Pega solutions enable you to standardize your operations on an agile business platform that breaks down organizational silos and manages collaboration across the extended enterprise.
Accelerate product delivery at lower cost
Pega simplifies and streamlines product development and management with pre-built, best practice processes that increase transparency, eliminate manual tasks and promote collaboration across multiple teams and locations.
Streamline warranty management
Pega delivers an end-to-end warranty management solution for automating the entire process from the creation of the warranty offering, warranty registration and fault diagnosis through claims processing, parts return, cost recovery and quality problem reporting and administration. With Pega, you can lower claims settlement and processing costs to increase cost recovery from vendors and improve product quality.
Enhance the customer experience in every channel
Pega’s multi-channel CRM turns marketing, sales and service strategies into dynamic processes that successfully balance customer expectations with business goals. Over every channel, Pega automatically guides the process and recommend the Next Best Action to optimize the outcome for your customer and your business.
Achieve operational excellence across the organization
Pega’s dynamic case management, intelligent process guidance and easy integration extend the value of current ERP systems. Gain end-to-end work automation that dynamically adjusts each process to account for specialized circumstances, requirements and regulations.
Put the business in charge
Pega’s flexible Build for Change® technology lets you directly capture your business goals in agile processes without any coding. Business users can quickly create all of the screens, workflows, rules, real-time decisioning, content and data you need to optimize your operations.
Gain total deployment flexibility
Pega offers the ultimate in deployment flexibility, as Pega solutions can be built and deployed on the cloud or on-premise and moved transparently between these environments whenever your business demands.
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Using Pega solutions, automotive and transport companies have achieved rapid and measurable value.