Automotive & Transport

Agile processes that cut costs, enhance the customer relationship management - Pegasystems

The Challenge: Relentless competition, increasing regulation and a challenging economy require automotive and transportation companies to operate with the highest levels of agility and flexibility. Meeting these requirements is proving nearly impossible with rigid processes and isolated systems that hamper innovation, operational efficiency and the quality of the relationship with customers, dealers and suppliers.

With Pega solutions, automotive and transportation companies can transform inflexible, slow-to-respond operations into agile, intelligent processes that drive innovation at lower cost throughout the organization. From design chain, product lifecycle and supply chain management to dealer collaboration, customer service and warranty management, Pega solutions enable you to standardize your operations on a flexible, agile business platform that breaks down organizational silos and manages collaboration across the extended enterprise.

Only Pegasystems delivers an unprecedented level of power into the hands of business owners so that you can quickly and easily transform your business objectives into intelligently automated processes that optimize operations across every channel, line of business, department and supplier. With Pega solutions on the cloud and on-premise, you can implement smart, agile processes that cut costs, enhance the customer relationship and encourage on-going innovation.

Tab 1

Warranty Management


A full-scope warranty management solution that provides the visibility, transparency and control needed for effective warranty claims management together with operational improvements that are only attainable through a business process management approach.

Augmenting ERP

Extend ERP platforms with agile processes that improve outcomes for a wide range of operations, including product design, production, procurement, service, human resources, legal, sales, finance and IT.

Tab 2

New Business — Shorten time-to-market for new products and services with collaborative planning, intelligent configuration and ongoing process improvement that streamline design chain and product life cycle management.

Intelligent Automation – Automate and integrate essential front- and back-office operations to heighten productivity, reduce costs, increase profit margins and compete effectively with third-party service outlets.

Customer Relationship Management — Enhance dealer relationships and improve the customer’s buying and ownership experience across all channels with dynamic, customer-focused conversations.

Risk, Fraud and Compliance — Gain the control you need to increase compliance, mitigate risk and reduce fraud with comprehensive audit trails and reporting.

Customer Success

Using Pega solutions, automotive and transport companies have achieved rapid and measurable value.
Automotive and Transport Customers