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SmartBPM Suite Solution Frameworks 
Model-Driven DevelopmentFinancial ServicesBusiness RulesInsuranceCase ManagementHealthcareUser InterfaceCRMAutonomic MaintenanceProduct ConfigurationSimulation & OptimizationComplianceBusiness Activity MonitoringHuman ResourcesContent ManagementInformation TechnologyExecution & PersistenceProductivity Frameworks SOA & IntegrationProject ManagementPegaRULESTest ManagementInternet Application
ComposerAutomated Unit TestingAutonomic Event ServicesAccessibilityGlobal Localization - SERVICES
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Overview
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|---|---|---|---|
| Time to Market | CSR-Desktop | Enterprise Case Management | Fraud Case Management |
| Tailored Offerings | 360 Degree View of the Customer | Service Exceptions Processing | Collections and Recovery |
| Account Opening and On-boarding | Web Self-Service | Automated Claims Management | Automated Compliance Management |
| Automated Underwriting and Binding | Cross-Sell, Up-sell | Internal Servicing Backbone | Subrogation |
Change has always been a fact of life in business
However, the accelerating rhythm of change in today's business environments is faster and more dangerous than at any other point in business history. Dramatic and rapid change inevitably leads to widening gulfs between an organization’s strategic vision and its current practices.
"Execution gaps" between strategic intent, operational performance, functional groups, and/or lines of business result in missed opportunities. These gaps invariably lead to customer interaction problems that hurt loyalty and lose new customers. Execution gaps can also result in critical compliance lapses that cost money, damage reputations, incur fines, and affect set-asides. Finally, these gaps can generate poorly executed policies and processes that reduce business productivity and employee morale.
Discover how SmartBPM improves agility in an industry or area with customer briefs and links to additional materials to help you learn more about the most powerful technology for business agility. Pegasystems Solutions lets you explore by industry, including:
- Financial Services
- Insurance
- Healthcare
- Manufacturing
- Communications and Media
- Government
- Travel and Hospitality
- Retail
- Consumer Packaged Goods
- Energy and Utilities
- Pharmaceutical
"Customers tell us that SmartBPM with Build for Change® technology produces staggering results, such as 30 % revenue growth, 40 % improvement in productivity and five point increases in customer retention," said Alan Trefler, founder and CEO of Pegasystems.
"Pegasystems' product strategy empowers our customers to achieve business agility. Competitive, visionary organizations need quick, global deployment and cannot wait for results from traditional technology approaches. These powerful new features and capabilities - many first-to-market and exclusive to Pegasystems - provide businesses with a competitive edge to help them meet and exceed their goals."
