Accenture Solutions Showcase

Accenture Solutions Showcase

Accenture is a global management consulting, technology services and outsourcing company, with more than 323,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$30.0 billion for the fiscal year ended Aug. 31, 2014. Its home page is www.accenture.com.

We invite you to watch Accenture’s latest videos that describe key client challenges and our joint solution offerings, with real-world case study examples. Discover how Accenture — together with Pega — can help your organization reap tangible results from the powerful combination of Pega industry-leading technology innovation and top-tier industry solution offerings.

From digitally disrupted to digital disrupter. Learn more about Accenture's technology vision for Pega.

 

High Performance Delivered

High Performance Delivered

Accenture’s Approach to Delivering Pega Solutions

BPM: David Steuer

BPM: David Steuer

Reap tangible results from the powerful combination of Pega industry-leading technology innovation...

CRM: Stefano Fanfarillo

CRM: Stefano Fanfarillo

See How Pega and Accenture partner to digitally transform the customer journey.

Checkpoints reached

Checkpoints reached

Accenture Foundation Platform for Pega

Healthcare: Michael Bova

Healthcare: Michael Bova

See how Pega and Accenture partner for customer centricity in Healthcare.

The Evolution of Customer Value Management

The Evolution of Customer Value Management

It is well accepted that managing investments in the sales, service and marketing channels based on...
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SOLUTIONS

Pega for the Digital Bank – Home Buyer Experience | Banks are the place to which educated consumers can turn for unique access to services and products that are uniquely tailored to their needs. Watch a home buyer experience the value that the Digital Bank can bring by maximizing Pega’s powerful out-of-the-box capabilities, including Next-Best-Action Marketing, Omni-Channel UX, and more.

Contact: PegaSolutions@Accenture.com

 

Pega for the Digital Bank – In-Branch Experience | Witness the transformation of the in-branch experience for a customer moved through a three stage process: survey, negotiation, and shopping basket to fulfillment. See how we use Pega to break the single-threaded product offerings by using adaptive and predictive models harnessed to make the right offer at the right time to the specific customer.

Contact: PegaSolutions@Accenture.com

 

Value-Based, Personalized Customer Service for Communications Industry | See how we dynamically adapt customer service processes to customer needs and interactions, enabling a combination of dynamic process management, real-time decisions and artificial intelligence. Our solution creates a tailored experience with direct value generation in terms of customer satisfaction, revenue generation and service cost efficiency at scale.

Contact: PegaSolutions@Accenture.com

 

Connected Care Management | Facing growing market demands, today’s life sciences enterprises need to be able to apply Digital to implement and manage critical solutions and programs effectively. Learn how your enterprise can easily expedite access and communication connecting providers and patients in therapeutic solutions using Pega Care Management.

Contact: PegaSolutions@Accenture.com

 

Customer Service for Generation-Digital Utilities | Utilities providers face ever-expanding and changing customer bases. See how Accenture uses Pega to drive excellence in customer service across the front and back-offices, combining case management with unified, 360° customer view. Using web self-service, we enable customers to get the help they need faster, and with lower expense to the enterprise.

Contact: PegaSolutions@Accenture.com

 

Salesforce.com & Pega Integration for Insurance | Our solution links SFDC and Pega around Policy Lifecycle Management and also provides a seamless integration with front office Opportunity Management and Sales teams in SFDC, as well as business rules/BPM Capability, Case Management and Analytics features in Pega. This provides real-time visibility of the process to the sales team and customers.

Contact: PegaSolutions@Accenture.com

 

Dynamic Case Management for Trade Finance | Trade Finance operations challenge banks operations given the documentation-intensive nature of the complex business processes. See how Pega’s dynamic case management easily handles the complexity and documentation-intensive Trade Finance operations for issuing a letter of credit and processing utilizations. Automated business rules ensure compliance, and intent-driven processing enables intuitive navigation for the end-to-end process.

Contact: CaseCentricSolutions@accenturefederal.com

 

Customer Service for Generation-Digital Utilities | Utilities providers face ever-expanding and changing customer bases. See how Accenture uses Pega to drive excellence in customer service across the front and back-offices, combining case management with unified, 360° customer view. Using web self-service, we enable customers to get the help they need faster, and with lower expense to the enterprise.

Contact: PegaSolutions@Accenture.com

 

Accenture and Pega – A Winning Combination for Healthcare Payers | Learn what combining Accenture’s approach for Pega with Pega’s Strategic Solutions for Healthcare can do for your enterprise. With an impressive track record, Accenture drives standardization, predictability, and repeatability in implementations; enabling our clients to meet growing regulatory and market-driven demand while realizing value.

Contact: PegaSolutions@Accenture.com

 

Salesforce.com & Pega Integration for Healthcare | Our solution links SFDC and Pega around Quote-to-Card and also provides a seamless integration with Enrollment and Sales teams in SFDC and business rules/BPM Capability, Case Management and Analytics features in Pega. This provides real-time visibility of the process to the sales team and members.

Contact: PegaSolutions@Accenture.com

 

Insight Driven Health | Accenture offers three accelerators to manage demands across the spectrum of Health Administration. Providers and Networks Management streamlines and automates, integrating “trusted” data sources with rules-driven workflow. Group Services Solution automates the quote-to-card process, integrating sales systems and intent-driven workflow. Pega’s Omni-Channel UX enables access from anywhere. Integrated Claims Processing Solution uses Pega’s Federated Case Management to power processes throughout Claims lifecycle.

Contact: PegaSolutions@Accenture.com

 

Pega and Accenture Duck Creek – Best of Breed Insurance Solution | Watch in real-time as Accenture’s comprehensive product management insurance processing comes together with Pega’s powerful Omni-channel UI, customer service, and Next-Best-Action Underwriting capabilities to render a superior experience for insurance customers. Driving revenue and speed to market, this integrated solution provides critical capabilities for insurance providers.

Contact: PegaSolutions@Accenture.com

 

Building Performance into Your Pega Solution | Your Pega Solution has to deliver top performance for your enterprise to drive productivity, efficiency, and obtain value from your investment. Experience how a project manager facing reports of business disruption due to poor system performance quickly identifies and addresses the underlying issues using Accenture’s expertise and tools designed especially for Pega. See the productivity gains resulting from this engagement, and learn how to build performance into your Pega solution.

Contact: PegaSolutions@Accenture.com

 

Intelligent Retail Solution Driven By Big Data Analytics | In retail, the number of products and offers run well into the thousands. Bringing together the Accenture’s Recommendation Engine, our analytics tool powered by Big Data, together with Pega’s Next-Best-Action Marketing gives enterprises just what they need to drive increased customer value and loyalty. Using Pega’s Omni-Channel UX, enterprise can now reach clients where they buy and how they buy providing both product and offer recommendations tailored to their needs.

Contact: PegaSolutions@Accenture.com

 

Creating the Business Case for Your Pega 7 Upgrade | More and more, enterprising are looking to drive business benefits utilizing the power of Pega 7. Learn how a business leader engages with Accenture to incorporate their unique business and technology case together with the power of Pega 7. Driving value, reducing risk and Total Cost of Ownership (TCO) is Accenture’s differentiated approach to Pega 7 upgrades.

Contact: PegaSolutions@Accenture.com

 

Accenture’s Intelligent Digital Process Workspace for Pega | Accenture’s Intelligent Digital Process Workspace for Pega (IDPW) amplifies Pega’s ability to orchestrate complex processes, allowing Pega to trigger intelligent collaboration actions, coordinating interaction among an eclectic set of stakeholders. IDPW enriches Pega’s powerful workflow capabilities with connections to communication and collaboration channels. IDPW automatically discovers the relevant process participants and work products, and brings them together and provisions collaboration sites and posts updates to relevant social feeds. The result is seamless information exchange and more effective execution of business processes.

Contact: PegaSolutions@Accenture.com

 

Network Deployment Optimizer (NDO) | Accenture’s NDO offering for Telecommunications providers can reduce costs, improve time to market, increase standardization, enhance risk reduction, improve governance, and increase orchestration. Focused on delivering end-to-end planning and deployment capability, NDO addresses the massive orchestration and dependency of handling across dozens of processes in Radio, Microwave, Transmission, Deployment and Acquisition across multiple business groups and regions.

Contact: PegaSolutions@Accenture.com

 

Complaints and Compliance Management for the Digital Bank | Learn how your enterprise can unify your customer experience and increase loyalty and satisfaction. Powered by Pega’s Social Media and Next-Best-Action capabilities, learn how you can respond to customers in real-time with the right information in the right channel, while also enabling UDAAP compliance and reporting.

Contact: PegaSolutions@Accenture.com

 

ACCENTURE Resources

ACCENTURE Resources